Benefits and Wellness Analyst (Hybrid)

#Axiom: Benefits Analyst

About Axiom:

Axiom is the leading alternative legal services provider globally, offering in-house legal teams on-demand access to top legal talent and lawyers. We deploy talent when, where, and how clients need it, for up to 50% less than national law firms. Axiom's network includes over 14,000 legal professionals, with 4,000+ lawyers having Fortune 500 experience, delivering AI-enabled legal services across more than 12 practice areas. Trusted by 75% of the Fortune 100 and thousands of mid-market leaders, Axiom ranks #1 among Alternative Legal Service Providers in 8 of 9 performance categories according to a top 5 global consulting firm. Across more than 3,000 engagements annually in 6 regions and 4 continents, 93% of clients rate Axiom lawyers as good as or better than top law firm attorneys, with 96% client satisfaction and measurable cost savings.

About the Role:

Reporting to the VP, People, the Benefits Analyst supports the day-to-day administration of U.S. benefits, leave, new hire, and related people operations processes. This role primarily focuses on U.S. benefits administration and new hire employee support, while also assisting with select global benefits activities as needed. The Benefits Analyst is responsible for completing transactions in Workday and related systems, responding to employee and internal partner inquiries, conducting new hire meetings, supporting vendor administration, maintaining benefits materials, and following established processes to ensure accurate and timely service delivery. This role requires strong attention to detail and organizational skills, and comfort handling employee data accurately and confidentially. The ideal candidate is comfortable conducting video-based meetings, communicating directly with employees and internal partners, and working independently with the motivation and follow-through needed to move projects and tasks forward.

Responsibilities include:

• Support day-to-day administration of U.S. benefits programs and respond to inquiries.
• Review benefits eligibility, including hours per week checks, and complete related transactions in Workday and other systems.
• Communicate with employees regarding eligibility, enrollment, and benefits changes using approved templates and guidance.
• Process employment verification requests and other verification requests as needed.
• Assist with I-9 document verification for U.S. new hires and complete related compliance tasks.
• Conduct new hire meetings.
• Assist in managing Workday onboarding completion and mandatory employee trainings.
• Support leave and absence administration, including leave processing and related follow-up.
• Assist with wellness campaigns and employee communications.
• Help maintain benefits guidebooks, employee-facing materials, and other benefits collateral.
• Support select global benefits activities, as assigned.

About You:

• Bachelor’s degree or equivalent practical experience preferred.
• 1+ years of experience in HR, people operations, benefits administration, data analyst, or customer support preferred, or another role requiring the ability to learn quickly.
• Strong attention to detail, organization, and follow-through.
• Comfort handling data and reviewing information for accuracy and confidentiality.
• Strong written and verbal communication skills, including comfort conducting video-based meetings and communicating directly with employees and internal partners.
• Self-motivated and able to manage multiple tasks, follow established processes, drive work forward independently, and escalate issues appropriately.
• Proficiency in Microsoft Office and Excel.

Preferred Experience:

• Experience with HR systems, Workday preferred.
• Experience supporting U.S. benefits administration or employee services.
• Experience with shared mailbox support, employee communications, or HR operations.
• Familiarity with employment verifications, leave administration, or I-9 processing.
• Experience maintaining employee-facing materials, guides, or communications.

Our Ideal Candidate:

This role is well-suited for an early-career HR or people operations professional who is comfortable working within established processes and is eager to learn. The Benefits Analyst is a self-starter who will work closely with more senior team members and is expected to ask questions, seek clarification, and escalate issues when needed.

Location: This role is hybrid and requires an in-office presence of three (3) days per week between Tuesday-Thursday in our Chicago Loop office (located at 175 W Jackson Blvd, Chicago, IL 60604).

Compensation & Benefits:

The annual base salary range for this role in Chicago, Illinois is $52,000 - $60,000 + 10% bonus, depending on experience. Benefits include healthcare, life and disability coverage, 401K with company match, paid sick and personal time off, paid parental leave, and more.

Accommodation for Individuals with Disabilities:

Upon request and consistent with applicable laws, Axiom will attempt to provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in the application process. To request an accommodation, please contact benefits@axiomlaw.com and include “Applicant Accommodation” in the subject line.