Database Administrator (Hybrid)

SugarAI UK Limited is seeking a Database Administrator to join their team in Solihull. This role operates on a hybrid model, requiring a minimum of 3 days per week in the office, and is key to maintaining smooth database operations and ensuring data security and integrity.

About SugarAI

SugarAI is redefining CRM for the age of AI, helping teams focus on what matters most and know exactly what to do next. Our global team is united by a shared commitment to impact, ownership, and continuous growth, creating an environment where thoughtful ideas move quickly and flexibility supports great work.

Impact You Will Make

• Develop and maintain database documentation, including data standards, procedures, and definitions.
• Identify and implement database requirements for new or existing applications.
• Optimize database performance and efficiency by evaluating and recommending new database technologies.
• Support users and developers by resolving data-related technical issues and troubleshooting queries.
• Execute regular database maintenance tasks, including defragmentation, backups, and replication.
• Design, install, configure, and maintain database systems, including monitoring, patching, tuning, and troubleshooting.
• Ensure data security and integrity through access controls, backups, and recovery plans.
• Support ongoing database operations for application and customer activities.

What You Will Bring

• 5+ years of experience in database administration or a similar role.
• Experience in database backup, disaster recovery planning, performance optimization, and data security.
• Extensive knowledge of container orchestration technologies including Docker and Kubernetes.
• Knowledge of database management systems such as MySQL, Postgres, and MSSQL.
• Outstanding communication and collaboration skills.
• Strong analytical and problem-solving skills.
• Experience with virtualization and cloud technologies.
• Strong knowledge of version control systems and hands-on experience with Git.

Preferred Qualifications

• Experience in an on-call rotation.
• Additional database platform experience (DB2, Oracle, etc.).
• Previous experience as a mentor or advisor.

Benefits and Perks

• UK Pension Scheme
• Private medical and dental insurance
• Health & Wellness Reimbursement Program
• Unpaid sabbatical leave
• Educational Resources - Career & Personal Development Program
• Various discount programs
• Opportunities to learn, excel, and grow your career.