Product Analyst

Company: Aledade

Headquarters: Bethesda, MD

Who We Are:
Aledade, a public benefit corporation, empowers independent primary care physicians to thrive in value-based care. We are the largest network of independent primary care in the country, helping practices deliver better care to patients and succeed financially. We aim to transform healthcare by creating value-based contracts that strengthen continuity of care and align incentives. We are a collaborative, inclusive, and remote-first culture.

About the Role:
As a Product Analyst, you will be a key supporting member of the teams responsible for ingesting data from payer partners, including medical and pharmacy claims, patient eligibility, and care gaps data. You will work alongside product team members and engineers to triage and investigate issues, provide operational support for data exchange, and assist in data analysis and requirements gathering for new integrations.

You will participate in sprint planning and ceremonies. This role serves as a key interface between product/engineering and internal teams working directly with practices to ensure data accuracy and timeliness. You will report to and be mentored by a Senior Product Manager, gaining hands-on experience with payer ingestion data while developing tangential skills. This is an excellent opportunity for a data expert with a healthcare background interested in data ingestion pipelines.

Primary Duties:

• Serve as the first line of defense for data quality and accuracy issues with existing payer data ingestion feeds, including triage, prioritization, and communication.
• Provide operational support to ensure continuity of data exchange between Aledade and payer partners.
• Assist with data analysis requests to support net-new integrations and investigate investments for new data-based projects.
• Assist the product team in gathering requirements and creating specifications for new payer data feeds.

Minimum Qualifications:

• Bachelor’s degree in a related field or 4+ years of healthcare data experience, preferably with claims data.
• Proficient in SQL, capable of writing complex queries using sub-queries, unions, and CTEs.

Preferred Qualifications:

• Experience in triaging and prioritizing operations-related data issues and developing resolution processes.
• Experience using data and primary research to inform business decisions.
• Excellent organizational and communication skills, with an emphasis on problem-solving, prioritization, and building subject matter expertise.
• Experience participating in Agile/Scrum teams or using Agile methodology.
• Experience with data, data structures (e.g., relational databases), analytics platforms, and tech stacks (e.g., Tableau, Snowflake, ETL, healthcare data sets).
• Understanding of the software development lifecycle and methodologies.
• Experience with project management tools like JIRA or Trello.
• Knowledge of alternative payment models in primary care (e.g., MSSP ACOs, Pioneer ACOs, commercial insurance shared savings programs, PCMH).
• Experience with basic quality assurance testing processes.

What This Means for You:

• Creative culture driven by a passion for tackling complex issues with respect, open-mindedness, and a desire to learn.
• Collaborate with diverse team members united by a shared passion for public health and the Aledade mission.
• Benefits:
• Flexible work schedules and remote work options.
• Health, dental, and vision insurance (paid up to 80% for employees, dependents, and domestic partners).
• Robust time-off plan (21 days of PTO in the first year).
• Two paid volunteer days and 11 paid holidays.
• 12 weeks paid parental leave.
• Six weeks paid sabbatical after six years of service.
• Educational Assistant Program and Clinical Employee Reimbursement Program.
• 401(k) with up to 4% match.
• Stock options.

Commitment to Diversity:
Aledade is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage candidates from all backgrounds to apply.

AI in Hiring:
We may use automated tools, including AI, to help organize and evaluate application materials. Human judgment plays an essential role in our hiring process. If you would like more information, please contact us.