Customer Support Representative (Short-term Contract)
Customer Support Representative (Short-term Contract)
Support TurboTax customers by guiding them through the software, answering account questions, and helping them find prior returns. No previous tax experience is required, as education classes will be provided.
You will assist customers via various support channels, including phone support with video chat capability and traditional chat support.
About the Role
This is an excellent opportunity for individuals who love working from home and enjoy providing real customer support.
Responsibilities
- Guide customers through TurboTax software.
- Answer customer account-related questions.
- Assist customers in locating prior tax returns.
- Provide support via phone (including video chat) and chat.
Requirements
- Passion for customer support.
- Ability to work effectively from home.
- Willingness to learn and adapt to new software and processes.
- Strong communication skills.
Additional Information
- No previous tax experience required.
- Education classes will be provided.
- Short-term contract.
Company
TurboTax
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This job is active but will expire soon. Click below to apply on the company's website.
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Job Overview
FAQ
Is this position remote?
The Customer Support Representative (Short-term Contract) role is a remote opportunity. The location specified is Remote Worldwide.
What is the salary?
The salary is not explicitly stated, but is competitive and based on experience.
How do I apply?
You can apply by clicking the "Apply for this role" button above to submit your application on the hiring website.
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