Chief Compliance Officer - Luxembourg

Chief Compliance Officer (EU)

Company: PPRO
Location: Luxembourg (Hybrid - 3 days/week on-site expectation)

About PPRO:
PPRO simplifies access to local payment methods, enabling businesses to sell goods and services globally using preferred payment methods. We empower partners like Ant Group, PayPal, and Stripe to access new markets, connect with more customers, and accelerate their growth. Our strength lies in our diverse global team of 50+ nationalities across 10+ international locations, united by the goal to deliver outstanding products and services. Our core principles are #chooseaction, #beopen, #thinkcustomer, #gofurther, and #wintogether.

The Purpose:
We are seeking a highly motivated Chief Compliance Officer to elevate our Compliance function within the EU. As a key leader, you will drive strategic initiatives to ensure our operations align seamlessly with applicable laws, regulations, and internal policies.

What you'll be doing:

• Co-lead the strategic direction of the Compliance function with the Authorised Manager (RR), guiding a team of local financial crime experts.
• Develop, communicate, and enforce policies, procedures, and guidelines aligned with local CSSF regulations and industry best practices.
• Drive the strategic design and implementation of a robust AML/CFT program, continuously refining it to align with dynamic regulatory landscapes.
• Strategically evaluate the effectiveness and proportionality of PPRO’s compliance program through audits, risk assessments, and internal controls.
• Monitor and assess the impact of evolving regulatory changes specific to Luxembourg and EEA markets.
• Foster open communication with regulatory authorities, government agencies, auditors, and strategic partners.
• Enhance the Compliance Monitoring Program for strategic identification, assessment, and mitigation of compliance risks.
• Lead investigations related to suspicious customer activity or reports of misconduct.
• Support the assessment and implementation of third-party systems and AI-driven solutions.
• Ensure new systems or tools align with the company’s compliance and risk framework.
• Foster excellent relationships with internal stakeholders to ensure alignment and support for FCC initiatives.
• Ensure proper oversight and controls on compliance-related outsourced activities.
• Prepare and deliver high-quality management information to the board, Authorised Managers, and regulatory bodies.
• Ensure high-quality documentation and timely, transparent reporting on compliance matters.
• Collaborate with peers inside and outside the Compliance function to ensure Compliance requirements are reflected in customer, product, and technical solutions.

You’ll need to have:

• Proven track record of strategic leadership as a Compliance Officer (RC) within the payments industry in Luxembourg, demonstrating a bias for action, accountability, and ownership.
• Solid expertise in anti-financial crime, including a strong understanding of AML/CFT principles and practices, with a history of implementing strategic and operational initiatives.
• Deep familiarity with CSSF expectations and experience leading communications with them.
• Strategic familiarity with CSSF regulations and requirements, with the ability to interpret and apply them pragmatically.
• A curious mindset, high standards, and exceptionally high personal integrity.
• A proactive approach to prioritization and problem-solving, with the ability to strategize and execute solutions to complex compliance challenges.
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
• Proven ability to collaborate in a team and independently, fostering a culture of coaching, positivity, accountability, and ownership.

What’s in it for you?:

• Hybrid working: 3 days/week on-site expectation, with a work-from-abroad policy for up to 30 additional days per year.
• Learning and Development: €1,000 annual budget for professional growth, leadership cafés, and on-the-job training.
• Lunch Vouchers: €12.80 x 18/month.
• Enhanced Family Leave: Support during key life moments.
• Travel Insurance: Coverage for sickness, travel rescission, luggage, and accidents.
• Gym Membership: Contribution towards costs.
• Mental Health Platform: Access to therapy, courses, and guided meditations.
• Office: Located in Hollerich, easily accessible by public transport, well-equipped to foster engagement and collaboration.
• Pet-friendly office.

Our Principles:

• Get things done: courageous, ownership, decision-making.
• Act with trust and integrity: listen first, challenge respectfully, leverage diverse perspectives, offer honest feedback.
• Put the customer first: laser-focused on customer outcomes.
• Make things better: explore new ideas, continuous improvement.
• Work as a team: collaborate closely, value team success.

Note: AI tools may be used to support the hiring process, but final decisions are made by humans.