Junior Operations Client Partner

Junior Operations Client Partner

Company: NIQ
Location: Warsaw, Poland (Hybrid: 2-3 days in office)

About NIQ

NIQ is the world's leading consumer intelligence company, providing unparalleled understanding of consumer buying behavior to help clients make data-driven decisions. Through our combination with GfK, we offer comprehensive global reach and advanced analytics. Our Warsaw hub is a key Operations center, fostering international collaboration with global clients.

About the Role

This role is designed for recent graduates to kick-start their careers in a role combining client interaction, project coordination, and data-driven problem-solving. As a Junior Operations Client Partner, you will work closely with experienced colleagues, gradually developing the ability to support client projects, understand business needs, and deliver high-quality solutions. You will gain hands-on experience with real client data and develop valuable skills for consulting, analytics, and client-facing roles.

What You Will Do

• Support day-to-day interactions with clients, responding to operational requests.
• Work alongside experienced team members to understand client requirements and expectations.
• Assist in coordinating projects, timelines, and deliverables.
• Translate client needs into clear internal tasks and follow up on progress.
• Collaborate with multiple teams across Operations, Customer Success, and Sales.
• Contribute to resolving client queries related to data, delivery timelines, or quality.
• Participate in team meetings, project discussions, and client calls.
• Support quality checks to ensure outputs meet expected standards.

What You Will Learn

• How global clients use data and insights to drive business decisions.
• Project coordination and stakeholder communication.
• Client service fundamentals and account management.
• Data analysis and problem-solving in a real business environment.
• Internal processes and tools used in international operations teams.

Qualifications

• Recent graduate (Bachelor’s or Master’s degree).
• First experience in a client-facing environment (internship, part-time role, or academic project) is required.
• Strong communication and analytical skills.
• Interest in data, business operations, or client-facing roles.
• Ability to work collaboratively in an international team.
• Good organizational skills and ability to manage multiple tasks.
• Proactive mindset and eagerness to learn.

Languages:

• Fluency in English (essential).
• Additional languages (French, German, Italian, or Spanish) are a strong advantage.

What You Can Expect From Us

• Structured Learning & Development: Comprehensive onboarding, training, buddy support, mentoring, and access to LinkedIn Learning.
• International Exposure: Work in a diverse, multicultural team in Warsaw and collaborate with global clients.
• Career Growth: Clear development pathways within Operations, Customer Success, or Analytics.
• Flexible Working Model: Hybrid setup (2-3 days in office) with a fully equipped home office setup provided.
• Benefits & Well-being: Private medical care, Multisport card, life insurance, well-being support (EAP), and additional days off.

Application Process

1. Application submission.
2. Phone screening.
3. Online assessment.
4. Final on-site interview in Warsaw.