Sales Director

Company: IBG (Innovative Beauty Group)

Location: Not Specified

About IBG:
IBG (Innovative Beauty Group) is a global one-stop beauty shop that partners with clients to bring beauty visions to life. With over 300 colleagues across 13 locations worldwide, IBG North America specializes in turnkey solutions, private label, and packaging in the beauty industry. We are concept builders and boosters, offering global opportunities for well-known retailers and brands.

About the Role:
We are seeking a results-driven Sales Director to act as the dedicated liaison between clients and our internal teams. This role ensures seamless communication, project execution, and timely delivery of client initiatives. You will be responsible for creating and nurturing customer relationships, developing new business opportunities, and serving as the primary point of contact for clients, ensuring transparency, accountability, and smooth operations throughout the project lifecycle.

Responsibilities:

• Establish and maintain strong client relationships.
• Drive the end-to-end sales process, from lead generation to deal closure, maintaining a robust pipeline.
• Develop, manage, and monitor critical path timelines for all client projects from initiation to delivery.
• Coordinate cross-functional alignment (Product Development, Marketing, QA, Supply Chain, Finance) to meet client requirements.
• Prepare and deliver regular project updates and status reports to clients and internal teams.
• Facilitate approvals, artwork, samples, documentation, and product specifications.
• Proactively escalate risks, delays, or challenges with recommended solutions.
• Manage budgets, quotations, and change requests in collaboration with Finance and Project Management.
• Represent the client voice internally, ensuring product quality, timelines, and communication standards.
• Support innovation and new product launches by coordinating with PD and Marketing for client-ready presentations.
• Maintain organized project documentation, approvals, and correspondence using project platforms like Smartsheet.

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field.
• 3-5 years of experience in Account Management or Client Services, preferably within Consumer Packaged Goods (CPG), Retail, or Private Label.
• Strong knowledge of product development cycles, packaging, and quality assurance processes.
• Experience working with cross-functional teams.
• Strong understanding of the cosmetic/beauty industry, including trends and business development.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word) and Project Management Software.
• Willingness to travel globally and within North America as needed.

What We Offer:

• A competitive total rewards package with a salary range of $75,000 - $95,000 + commission, depending on experience.
• Comprehensive health/dental and retirement savings plan with employer match.
• A hybrid work environment with the opportunity to work 2 days remotely.
• An energetic, international working environment focused on beauty and home care.
• Opportunities for personal and professional growth.
• A great team of colleagues.

Diversity & Inclusion:
We are committed to creating an inclusive environment where diverse perspectives are valued. We welcome candidates from all backgrounds and experiences. Accommodation is available upon request.