Enterprise Sales Engineer

Company: Pallet
Location: Remote (US)
Travel: ~25%

About Pallet

Pallet is building AI Agents to transform logistics, a $12 trillion global industry. We've raised $50M from top investors and achieved 700% revenue growth in under two years. Our mission is to increase global supply chain efficiency by automating manual workflows in logistics. Our platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents for real-time request execution and direct integration with customer systems. Join us to build the next $10B company in logistics alongside leaders from Google, DoorDash, and YC.

About the Opportunity

We’re hiring an Enterprise Sales Engineer, a hybrid technical and customer-facing role connecting our AI platform to the workflows of the world’s largest logistics companies. You’ll own technical validation and custom demos, work directly with Sales, Product, and Engineering, and drive proofs of concept. This is a founding role with the opportunity to build the playbook and eventually scale the Sales Engineering organization.

Why This Role is Different

• Founding member of the Sales Engineering team — help shape process, tooling, and best practices.
• Combines hands-on integration and workflow design with storytelling and customer credibility.
• Work directly with executives and customers across the enterprise logistics ecosystem.
• Learn deeply about AI agent architecture (browser automation, voice AI, RAG/memory systems).

How You Will Make an Impact

• Own and deliver technical demos that accelerate deals, translating real customer workflows into high-impact, tailored experiences.
• Build quick integrations and prototypes using Zapier, Retool, or Make to demonstrate value rapidly.
• Map and reason through data flows across TMS, WMS, and CRM systems, understanding APIs, schemas, and webhooks.
• Partner with Sales on proofs of concept and technical validation throughout the deal cycle.
• Communicate clearly across diverse audiences (operations leads to CTOs), adapting depth and framing as needed.
• Enable the GTM team by building demo templates, running feature briefings, and improving internal technical fluency.
• Feed insights back to Product by capturing workflow pain points and feature requests from the field to shape roadmap direction.

Preferred Experience

• 5+ years in a Sales Engineer, Solutions Engineer, or Forward Deployed Engineer role, ideally at a high-growth B2B SaaS or AI company.
• Strong technical fluency: ability to reason about APIs, data schemas (JSON), and system integrations.
• Experience with automation or AI-driven products (e.g., browser automation, RAG, voice AI, etc.).
• Comfortable building quick prototypes with low-code tools (Zapier, Make, Retool, Postman).
• Excellent storytelling and presentation skills, engaging both technical and executive audiences.
• High curiosity and adaptability; thrives in ambiguity and learns fast.

Interview Process

• Intro Call with Talent Team - 30 mins
• Chat with Hiring Manager - 45 mins
• Technical Take-Home + Schedule Presentation
• Final Interview - 2 hours

Travel

• Travel will be involved with this role, ~25%.

Our Benefits

• Health, Vision, and Dental benefits
• Flexible PTO
• Life Insurance and Accidental Insurance
• Short-Term Disability Coverage
• Generous salary and equity for all staff
• 401k option
• Yearly learning and development stipend
• Commuter benefits for Bay Area employees
• Uber ride stipend if working late in the office
• Remote office home stipend
• Daily catered lunches provided
• Onboarding trip to San Francisco HQ for remote employees
• Monthly happy hours
• Annual Company Offsites

Workplace Policy

We are an in-person company with offices in San Francisco and New York City. For select roles, we hire remotely across the U.S. Remote employees onboard at our San Francisco HQ and visit once a year. Travel expectations are shared upfront.

Equal Opportunity

Pallet is an Equal Opportunity Employer. We make all employment decisions solely on merit and provide equal employment opportunities without discrimination based on race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability status, or any other protected characteristic. We prohibit discrimination or harassment.