National Account Manager - EU

National Account Manager - EU

Charlotte Tilbury Beauty, a revolutionary global beauty brand, is seeking an ambitious National Account Manager to join our dynamic Commercial team within the EU function. In this role, you will be instrumental in establishing, building, and nurturing strategic partnerships with our retail partners, identifying new commercial opportunities, and driving ambitious growth targets.

About the Role:

• Establish and maintain strong relationships across all levels within designated accounts (Buying/Trading, Merchandising, Marketing) to maximize brand voice, visibility, and exposure.
• Conduct successful commercial negotiations on terms, pricing, distribution, space, visibility, and support.
• Develop a comprehensive understanding of retail context, category, and store performance to identify opportunities and strategic needs.
• Accurately forecast and deliver net sales for defined retailers, meeting all financial targets, deadlines, and budget submissions, while flagging risks and opportunities.
• Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management in collaboration with Supply Chain and Demand Planning.
• React to retail trends and maximize opportunities across retailers to maintain and drive #1 ranking.

Who You Will Work With:

• Collaborate within the EU function and the Commercial team.
• Partner with Regional Marketing, Visual Merchandising, PR, and Store Design to create and deliver annual plans for each retailer.
• Build strong relationships with the Retail team, utilizing field insights and engaging them in executing trading plans.

About You:

• Extensive and proven experience as a National Account Manager, ideally within beauty, luxury, or fashion (other industries considered).
• Highly numerate, target-driven, and commercially savvy with a passion for the beauty industry.
• Results-oriented and proactively solution-driven with excellent Excel and PowerPoint skills.
• Proven negotiation, relationship-building, and communication skills; confident presenter able to influence and articulate points of view.
• Exceptional organizational skills with the ability to manage multiple stakeholders.
• Proven experience in managing and coaching, with strong numerical and analytical skills.
• A proactive, self-starter with an entrepreneurial, can-do spirit.

Why Join Us?

• Be part of a values-driven, high-growth, magical journey.
• Hybrid work model with flexibility.
• 25 days holiday (plus bank holidays) and a birthday day off.
• Inclusive parental leave policy.
• Pension and life assurance.
• Wellness and social benefits (Medicash, Employee Assist Programs).
• Dog-friendly office days.
• Generous product discount and gifting.