Manager People Operations

Manager, People Operations

About KIPP Public Schools:

KIPP Public Schools is a national network of tuition-free public charter schools preparing students with the skills and confidence to create the future they want for themselves, their communities, and us all. We are a network of 279 schools, nearly 16,500 educators, and nearly 210,000 students and alumni. Our mission is to create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose—college, career, and beyond—so they can lead fulfilling lives and build a more just world. Our vision is that every child grows up free to create the future they want for themselves and their communities.

The KIPP Foundation is a nonprofit organization that supports KIPP public charter schools across the country, developing outstanding educators, providing resources for teaching and learning, promoting innovation, and facilitating the exchange of insights and ideas.

About Our Values:

• Excellent Results for Students: We value results over effort and know our work isn't finished until all students thrive. We maintain high expectations and drive outcomes with agility, removing barriers and prioritizing student-centered solutions.
• Collective Impact: We are one team. We embody a one-team mindset by working collaboratively, aligning goals, and leveraging teammates' strengths. We build trust and ensure inclusive decision-making.
• Courageous Action: Our belief in what we can achieve fuels our optimism and commitment. We demonstrate an unwavering belief in students' potential and a commitment to addressing systemic inequities. We approach challenges with resilience and a solutions-focused mindset.

About The Position:

KIPP Foundation is committed to building talent systems that are clear, consistent, and supportive of a strong employee experience. A critical part of this work is ensuring that day-to-day People Operations run smoothly, efficiently, and with a high level of care for staff.

The Manager, People Operations plays a key role in delivering this experience by supporting the execution of core HR processes and systems. Reporting to the Senior Director of People Operations, this role ensures that payroll, benefits administration, HR systems, and employee support processes are accurate, timely, and responsive to staff needs. In this role, you will serve as a central coordinator and problem-solver, helping to manage vendor relationships, support HR systems, and act as a primary point of contact through AskTalent, providing admin support across the talent team. This is an opportunity for someone who is highly organized, detail-oriented, and service-driven—someone who takes pride in ensuring that the operational backbone of People Operations is strong, reliable, and continuously improving.

Responsibilities:

• Payroll, Benefits & HR Administration: Administer payroll processes in partnership with Finance. Manage day-to-day benefits administration. Support administration of absence and leave programs. Ensure timely and accurate execution of core HR administrative processes.
• Vendor Management & Operational Coordination: Manage relationships with People Operations vendors. Coordinate invoices, billing, and expense tracking. Support compliance-related administrative processes. Assist with scheduling large-scale meetings.
• Employee Support: Own the AskTalent intake process, serving as the primary point of contact for employee and manager inquiries. Respond directly to routine inquiries and triage complex requests. Ensure consistent and accurate interpretation of HR policies.
• HR Systems Support & Data Administration: Support administration of HR systems (HRIS, benefits platforms, etc.). Maintain employee data, records, and documentation. Assist with system audits, data validation, and reporting processes.
• Reporting & Analytics Support: Support development and maintenance of HR reports and dashboards. Assist in preparing recurring reports. Provide data support for ad hoc requests.
• Knowledge Management, Communication & Process Support: Maintain HR documentation and knowledge management systems. Develop and update guides, FAQs, and training materials. Provide administrative support for key talent processes.

Qualifications:

• Skills and Mindsets: Mission and Student Focus; Self-Management; Process Management; Data Driven actions and solutions; Collaboration; Serve as a Talent and Organization Ambassador.
• Experience and Qualifications: 4+ years of talent operations, customer service, and payroll support. HR expertise and knowledge in employment laws. Track record of delivering great customer service. Experience using HR systems (ADP, Workforce, ATS, Salesforce, etc.).

Additional Information:

• Travel: Minimal Travel: up to 5% (up to 10 days per year).
• Location: Preferred, but not mandatory, to be based out of a KIPP Foundation office (NYC or Chicago). Option for full-time remote work.
• Compensation: $83,200 - $99,000 annually.
• Benefits: 25 holidays + 18 days flexible PTO (increasing with tenure), 100% paid parental leave, 100% employee medical/dental/vision premium coverage (75% for family), wellness benefits, 401K with 4% match, legal plans, life/disability insurance, flexible spending accounts.

To Apply:

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