Sr. Cloud Engineer

Company: SmithRx
Location: U.S. Remote

Who We Are:
SmithRx is a rapidly growing, venture-backed Health-Tech company disrupting the Pharmacy Benefit Management (PBM) sector. We build a next-generation drug acquisition platform driven by cutting-edge technology, innovative cost-saving tools, and best-in-class customer service. Our mission-driven, collaborative culture inspires employees to do their best work in transforming the U.S. healthcare system.

Core Values:

• Integrity: Unwavering honesty and dependability guide our actions.
• Courage: We face challenges with grit and resilience, boldly challenging the status quo.
• Together: Our shared values bind us, and our success reflects our partnerships and team commitment.

Job Summary:
We are looking for a Sr. Cloud Engineer with hands-on experience building and managing cloud-based infrastructure. You will be responsible for development cycles in integration/continuous deployment mode, process monitoring, and constructing a "safety culture" within SmithRx's DevSecOps practice. As our user base doubles annually, you will help orchestrate a reliable, sustainable, and scalable infrastructure.

What You Will Do:

• Build and maintain an elegant, redundant, scalable, and compliant container-based infrastructure.
• Participate in SmithRx's Agile development team to deliver end-to-end automation of deployment, monitoring, and infrastructure management in AWS.
• Gain a deep understanding of SmithRx's technical and business challenges, collaborating with other teams to find effective solutions.
• Work closely with the development team to develop and maintain CI/CD pipelines in a reproducible and secure manner.
• Monitor and troubleshoot infrastructure issues, performing root cause analysis.
• Collaborate with developers to ensure applications and services are built with scalability, reliability, and security in mind.
• Organize the highest levels of systems and infrastructure availability, acting proactively.
• Foster a collaborative learning culture through exploration of new technologies and best practices.
• Develop custom scripts to increase system efficiency and reduce manual intervention.
• Maintain SmithRX security program controls and best practices.
• Understand the health regulatory space and maintain continuous compliance with frameworks like HIPAA and SOC2.
• Make pragmatic decisions about technical tradeoffs, infrastructure costs, and resource utilization.
• Participate in on-call PagerDuty rotations.

What You Will Bring to SmithRx:

• 5+ years of experience in Cloud Engineering.
• BS or advanced degree in computer science or a related field.
• Extensive experience in containerized Cloud Native environments, specifically AWS and Kubernetes/EKS.
• Experience using modern monitoring tools (Cloudwatch, Event Bridge, DataDog) and establishing metrics, monitoring, alarming, and dashboards.
• Experience managing change management practices, policies, and procedures.
• Experience deploying and monitoring applications in AWS at scale.
• Security-first mindset, with demonstrated experience building secure development and test environments integrated into CI/CD pipelines.
• Experience building and maintaining container-based infrastructure and Kubernetes.
• Experience with Infrastructure as Code (Terraform experience a plus), DevOps, SRE concepts, and best practices.
• Experience with infrastructure automation, systems reliability, load balancing, monitoring, and logging.
• Experience with FinOps practices and establishing governance programs.
• Experience fully automating CI/CD pipelines with tools like GitHub Actions.
• Experience working in and architecting for regulated environments with data privacy regulations like GDPR, HIPAA (preferred).
• Experience working with and managing SQL and NoSQL databases (RDS, Redis, Redshift, DynamoDB, PostgreSQL, BigQuery, Snowflake).
• Strong scripting skills in Python, Shell, etc.

What SmithRx Offers You:

• Highly competitive wellness benefits (Medical, Pharmacy, Dental, Vision, Life Insurance, AD&D).
• Flexible Spending Benefits.
• 401(k) Retirement Savings Program.
• Short-term and long-term disability.
• Discretionary Paid Time Off.
• Paid Company Holidays.
• Wellness Benefits.
• Commuter Benefits.
• Paid Parental Leave benefits.
• Employee Assistance Program (EAP).
• Well-stocked office kitchens.
• Professional development and training opportunities.