Enterprise Sales Leader - Travel & Hospitality, Retail & Restaurants, and Sports Media & Entertainment

About Qualtrics

At Qualtrics, we create software that the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We are more than a platform—we are the creators and stewards of the Experience Management (XM) category, serving over 18,000 clients globally. Building a category demands grit, determination, and a disdain for convention, requiring close-knit, high-functioning teams dedicated to serving our customers.

When you join our teams, you'll be part of a nimble group empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved collaboratively, through iteration and diverse perspectives. Growth opportunities are abundant and will actively find you. From retail to government to healthcare, we are on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who believe this is work worth doing.

The Opportunity: Enterprise Sales Leader - Travel & Hospitality, Retail & Restaurants, and Sports Media & Entertainment

Why We Have This Role

Qualtrics empowers leading brands across Travel & Hospitality, Retail & Restaurants, and Sports Media & Entertainment to transform frontline operations, enhance customer loyalty, and strengthen brand perception through data-driven insights. We enable enterprise organizations to make high-impact decisions by leveraging our Experience Management platform and AI capabilities across locations, digital channels, and supply chains. We are seeking a seasoned North America Enterprise Sales Leader for these critical verticals to drive net-new logo acquisition and commercial growth.

How You'll Find Success

• Drive aggressive Annual Recurring Revenue (ARR) growth across top-tier Travel & Hospitality, Retail & Restaurants, and Sports Media & Entertainment accounts, leveraging SaaS and Generative AI offerings.
• Formulate and execute tailored vertical go-to-market strategies targeting key decision-makers across CX, Brand, Operations, and HR domains.
• Demonstrate a proven ability to originate, negotiate, and close complex, multi-year, seven-figure enterprise land-and-expand deals.
• Cultivate a high-performing enterprise sales culture rooted in value-based selling, strategic account mapping, and executive engagement.
• Exhibit deep commercial acumen across modern SaaS deal structures, pricing models, and competitive positioning within the Travel & Hospitality, Retail & Restaurants, and Sports Media & Entertainment sectors.

How You'll Grow

• Scale high-visibility enterprise Go-To-Market (GTM) initiatives with executive exposure that directly shape the growth of our Travel & Hospitality, Retail & Restaurants, and Sports Media & Entertainment verticals.
• Serve as a key domain thought partner, translating emerging market trends within these sectors into actionable platform solutions.

Things You'll Do

• Lead and coach a team of 4-6 Enterprise Sales Leaders and 20+ Account Executives focused exclusively in the Travel & Hospitality, Retail & Restaurants, and Sports Media & Entertainment sectors.
• Guide representatives on complex, solution-oriented sales cycles, executive pitch development, pipeline generation, and precise sales forecasting.
• Act as an executive sponsor on major strategic opportunities, maintaining relationships with C-level stakeholders at target accounts.
• Drive rigorous pipeline management and deal-closing strategies to ensure consistent quarterly revenue execution and market penetration.
• Collaborate cross-functionally with Solution Engineers, Product Management, and Marketing to tailor GTM plays for Travel & Hospitality, Retail & Restaurants, and Sports Media & Entertainment nuances.

What We're Looking For On Your Resume

• 10-15+ years of enterprise SaaS sales and commercial leadership experience, with direct focus or leadership in the Travel & Hospitality, Retail & Restaurants, and Sports Media & Entertainment sectors.
• Consistent track record of leading second-line or high-impact sales teams to exceed multi-million dollar new-business quotas.
• Proven ability to close high-ticket, seven-figure software transactions with complex, matrixed enterprise buyers.
• Bachelor's or advanced degree in business, technology, or a related field.
• Exceptional communication, executive presentation, and consultative storytelling capabilities.

What You Should Know About This Team

• We maintain a high-octane, results-driven culture focused on aggressive market expansion and sales excellence.
• Winning major enterprise brands and delivering clear, measurable business value are core to our team's identity.
• The operating environment is fast-paced and dynamic, demanding strong strategic focus and relentless prioritization.
• Innovation, continuous learning, and sharing best practices across the vertical team are highly encouraged and expected.

Our Team's Favorite Perks and Benefits

• Opportunity to shape the go-to-market strategy for enterprise-defining Travel & Hospitality, Retail & Restaurants, and Sports Media & Entertainment partnerships.
• Work with a world-class team driving innovation in experience management and Generative AI.
• Competitive compensation, uncapped earning potential, and strategic career advancement opportunities.
• Hybrid work model designed to foster impactful collaboration alongside flexible remote work capabilities.

The Qualtrics Hybrid Work Model

While this role is exempt from working in office, our hybrid work model remains elegantly simple for the rest of the company: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #remote

Commitment to Diversity & Inclusion

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Equal Opportunity Employer

Qualtrics is an equal opportunity employer, meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Federal Employment Laws

Applicants in the United States of America have rights under Federal Employment Laws:

• Family & Medical Leave Act
• Equal Opportunity Employment
• Employee Polygraph Protection Act

Qualtrics Insiders

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Compensation & Benefits Transparency

For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits.

Remote Base Annual Pay Transparency Range:
$330,000—$543,000 USD