Product & Proposition Manager - Digital Onboarding (Italy, Balkans, France)

Experian, a global data and technology company, is seeking a Product & Proposition Manager to join their Product & Proposition team, focusing on Digital Onboarding solutions. This role will be responsible for shaping, managing, and evolving Experian’s digital onboarding product portfolio across Italy, the Balkans, and France, requiring cross-market expertise and an understanding of diverse regulatory and client contexts.

Main Responsibilities

• Lead the end-to-end lifecycle of digital onboarding products and propositions, from market analysis and product design through go-to-market strategy, delivery, and continuous improvement.
• Conduct market research, client interviews, and competitive analysis to identify new trends, customer pain points, and innovation opportunities across assigned geographies.
• Define and prioritize product requirements based on Experian’s strategy, regulatory frameworks, and client needs.
• Collaborate with technology, sales, marketing, and delivery teams to ensure successful product development, launch, and adoption.
• Support pre-sales activities, including client presentations and expertise plans.
• Develop clear product positioning, pricing models, and value propositions tailored to the Italian, Balkan, and French financial services ecosystems.
• Monitor product performance and client satisfaction, recommending improvements and enhancements for growth.
• Evaluate, negotiate, contract, and manage strategic partnerships to enhance Experian’s digital onboarding propositions.
• Represent Experian in industry forums, events, and with key partners to promote expertise in digital onboarding and identity verification.

Qualifications

• Bachelor’s degree in Business, Economics, Engineering, Computer Science, or a related field.
• 5+ years of experience in product management, proposition management, or a similar role within FinTech, financial services, or digital identity solutions.
• Knowledge of digital onboarding processes, KYC, AML, and identity verification solutions.
• Experience developing and launching successful digital products in B2B environments.
• Excellent project management and analytical skills.
• Technical skills to perform assessments/POCs.
• Fluency in Italian and English (written and spoken).

Benefits

• Personal Development: Career pathway for professional growth supported by learning programs and unlimited access to online educational resources.
• Work Environment: Excellent working conditions with a friendly atmosphere, strong team spirit, and quality recreation time.
• Social Package: Includes food vouchers, private health insurance, monthly flex allowance, internet coverage, and an Employee Assistance Program.
• Flexibility: Opportunity for flexible working hours and Home Office.