CRM Strategist

About SmartBug Media

SmartBug Media is a highly decorated HubSpot agency, specializing in digital solutions that span marketing, sales, revenue operations, customer success, and e-commerce. With a fully remote team, they leverage AI and digital innovation to build scalable, intelligent web and digital ecosystems that drive sustainable growth for their clients.

Key Responsibilities

• Strategic Technical Design: Lead the architectural design of HubSpot instances, ensuring data schema, custom objects, and property mapping align with the client's RevOps strategy.
• Native Integration Management: Own the strategy and configuration of native integrations within HubSpot (e.g., Salesforce, Microsoft Dynamics, NetSuite), including sync rules, field mapping, and conflict resolution.
• Revenue Engine Optimization: Build lead scoring, advanced attribution, and automated hand-offs between Marketing, Sales, and Services.
• Data Governance: Implement and enforce data hygiene standards, deduplication logic, and governance frameworks to maintain the CRM as a single source of truth.
• HubSpot Implementation & Configuration: Execute technical discovery to map "Current State" vs. "Future State" processes, identifying technical bottlenecks in the revenue funnel.
• Reporting & Analytics: Build complex RevOps dashboards that demonstrate clear ROI to stakeholders.

Requirements

• Technical Experience: Minimum 5 years of experience building complex solutions within the HubSpot platform.
• RevOps Expertise: Proven ability to design systems around revenue-driving processes (lead-to-cash, forecasting, and attribution).
• Analytical Skills: Strong ability to navigate complex business challenges and translate them into automated technical solutions.

Compensation

$75,000 - $95,000 per year.

AI Usage Disclosure

Artificial intelligence (AI) tools may be used to support parts of the hiring process, such as reviewing applications or analyzing resumes. These tools assist the recruitment team but do not replace human judgment. Final hiring decisions are made by humans. Applicants seeking more information about data processing can contact the company.