German Speaker - Part time - Customer Service Specialist (f/m/div.)
✨ AI Insights & Summary
Join Bosch Service Solutions as a Project Support Specialist!
Bosch Service Solutions is seeking a motivated individual to support the transition from legacy communication technologies to modern 4G solutions.
Job Description:
As part of an internal Bosch initiative, you will contribute to the transition from legacy communication technologies to modern 4G solutions across critical systems. You will support the upgrade and replacement of transmission units linked to hazard warning systems, ensuring a smooth, secure, and compliant transition for customers. You will join a dynamic and international team, collaborating closely with internal stakeholders and external partners.
Key Responsibilities:
- Handle customer interactions and service requests.
- Support commercial and sales-related activities.
- Monitor project progress and escalate issues as needed.
- Coordinate and support technical interventions in buildings.
- Liaise with internal teams and external stakeholders.
Technical Qualifications:
- Previous experience in customer service, technical support, or telecom-related roles.
- Basic understanding of telecommunications networks.
- Familiarity with ticketing systems and CRM tools.
- Experience with SAP is a strong advantage.
- Ability to interpret technical documentation and installation guidelines.
- Comfortable working with monitoring tools and reporting systems.
- Good knowledge of Microsoft Office.
Profile:
- Strong communication and problem-solving skills.
- Customer-oriented mindset with a commercial approach.
- Ability to manage multiple tasks in a dynamic environment.
- Team player with a proactive attitude.
Languages:
- German – Mandatory
- English – Mandatory
Work #LikeABosch Means:
- Flexible work conditions
- Hybrid work system
- Exchange with colleagues around the world
- Health insurance and medical office on site
- Training opportunities
- Opportunities for career progression and continuous professional development
- Access to great discounts in partnerships and Bosch products
- Sports and health related activities
- Great access to public transports
- Free parking lot
- Canteen
Bosch is an employer that values diversity and equal opportunities, welcoming applications from people with disabilities.
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Job Overview
FAQ
Is this position remote?
The German Speaker - Part time - Customer Service Specialist (f/m/div.) role is a hybrid opportunity. The location specified is Remote Worldwide.
What is the salary?
The salary is not explicitly stated, but is competitive and based on experience.
How do I apply?
You can apply by clicking the "Apply for this role" button above to submit your application on the hiring website.
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