Brand & Community Manager

About Tala

Tala is an AI-native credit infrastructure designed for the global majority. We combine proprietary risk intelligence with an expanding network of capital and distribution partners to power credit access at scale. With over $500 million in funding, Tala has distributed more than $7 billion in capital to over 13 million customers across Africa, Latin America, and Asia, building one of the most robust datasets on thin-file borrowers worldwide. Our mission is clear and ambitious: to unleash the economic power of the global majority. We seek daring, data-driven leaders passionate about building trust and credit infrastructure for this underserved population.

Our pioneering work and proven impact have earned us consistent recognition, including:

• CNBC’s Disruptor 50 for five years.
• CNBC’s World's Top Fintech Companies for two consecutive years.
• Forbes’ Fintech 50 list for nine consecutive years.

Visionary investors, convinced by the economic power of the global majority, have committed half a billion dollars in equity and debt to Tala's success.

Given the global nature of our team, we operate on a remote-first approach with office hubs in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India.

Most Talazens join us because they connect with our mission. If you are energized by the impact you can make at Tala, we’d love to hear from you!

The Role

Tala is looking for a dynamic and innovative Social Media and Creative Specialist to join our vibrant team and revolutionize our online presence. This role serves as the creative powerhouse behind our strategy, managing day-to-day posting and interactions, content development, and creative ideas with a strong focus on TikTok and YouTube. Reporting directly to the Marketing Director, this position offers an exciting opportunity to drive engagement, spearhead content creation, and explore novel avenues to amplify our brand across diverse social platforms.

What You'll Do

• Devise and execute engaging content strategies tailored for Meta, TikTok, and YouTube.
• Manage daily interactions and engagements across social media platforms.
• Drive growth through follower acquisition, engagement, and community management.
• Identify and explore new social media channels and trends to expand our online presence.
• Develop and curate engaging content for social media platforms.
• Assist in the creation and editing of written, video, and graphic content.
• Attend events and produce live social media content.
• Maintain a unified brand voice across different social media channels.
• Monitor social media channels for industry trends.
• Review analytics and create reports on key metrics.

What You'll Need

• Minimum of 5 years of experience in social media marketing, community management, content management, or a similar role.
• In-depth knowledge of social media trends and platforms.
• Impeccable time management skills with the ability to organize, prioritize, and meet deadlines.
• Proven experience in developing successful social media campaigns.
• Fluent in English (spoken and written) B2/C1 preferred.
• Track record of delivering projects and impact in a fast-paced environment.

Nice to Have

• Experience in the fintech industry, hospitality, advertising, or related fields.
• Certificates of social media training from software like Facebook Blueprint, TikTok, Google University, Coursera, Domestika, and/or similar.

Compensation

Details not specified in the original posting.

Additional Information

Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation, and we’re proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experience. We hire talented people regardless of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.