Project Manager, Public Safety Software Implementation

About NEC Software Solutions (NECSWS)

At NECSWS, we make a difference in the world. Discover more at www.necsws.com.

Job Description

Within our Public Safety division, we provide mission-critical systems to Emergency Services across the UK. Leveraging extensive System Integration experience and cutting-edge technologies, we deliver innovative, high-value solutions that make a real difference. We are seeking an experienced, client-facing Project Manager to lead the delivery of large-scale Control Room software implementations for our emergency services customers.

Role Overview

As a Project Manager within NEC Public Safety, you will be responsible for the end-to-end delivery of complex software implementation projects – from contract signature through go-live and into service transition. You will ensure projects are delivered on time, within budget, and to the required quality standards, while effectively managing milestones, risks, resources, and stakeholder expectations. This is a highly visible and customer-facing position, requiring strong leadership, excellent communication skills, and the ability to coordinate cross-functional teams across both NEC and external partners.

Key Responsibilities

• Lead the delivery of Public Safety software implementation projects from contract award through to go-live and service handover.
• Plan, track, and manage project schedules, milestones, risks, issues, and dependencies.
• Coordinate and manage resources from internal teams, external partners, and customer stakeholders to ensure smooth project progression.
• Build strong relationships with customer organizations (including emergency services forces) and act as the primary NEC representative in all customer meetings.
• Manage escalations effectively, ensuring issues are addressed promptly and communicated appropriately.
• Chair and attend internal governance boards, providing accurate reporting to senior stakeholders.
• Ensure project delivery remains within the agreed NEC budget, maintaining strong commercial awareness throughout.
• Oversee third-party contractors and ensure alignment with project objectives and quality expectations.
• Maintain a high standard of professionalism and act as an excellent ambassador for NEC.

Please note: The ability to undergo SC (Security Check) clearance is essential for this role. A covering letter is required, outlining your experience alignment with the role requirements and your interest in joining NECSWS.

Qualifications

Required Experience & Skills:

• Proven track record as a Project Manager delivering significant, large-scale software implementations.
• Strong understanding of project and programme management principles, tools, and methodologies.
• Excellent organizational skills with the ability to prioritize workloads effectively and work calmly under pressure.
• Confident user of MS Office and project management software.
• Strong leadership, stakeholder management, and communication skills, with the ability to engage credibly at all levels.
• Analytical thinker with strong problem-solving abilities.
• Highly numerate, methodical, and commercially aware, with the ability to understand and report on project budgets.
• Demonstrated ability to self-manage, take ownership, and maintain productivity in demanding environments.
• Professional, approachable, and committed to delivering a positive customer experience.
• Willingness to work extended hours when required to support project success.

Qualifications:

• Degree or equivalent experience.
• PRINCE2 Practitioner or similar project management qualification.

Additional Information

Benefits:

• 25 days paid holiday (includes 3 company nominated days) with the option to buy/sell up to 5 days.
• 4 x basic salary life assurance cover.
• A Group Pension Plan with significant employer contributions.
• A selection of tax-efficient flexible benefits.
• Competitive salary.

Other Information:

Candidates must demonstrate a pre-existing right to work and travel within the EU. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. Depending on the role, a Disclosure Barring Service (DBS) check may also be required. NECSWS is an equal opportunities employer.