Customs Agent

Customs Coordinator

FedEx is seeking a diligent and detail-oriented Customs Coordinator to manage the essential processes of customs clearance for international shipments. This role is pivotal in ensuring timely and efficient movement of goods through customs, upholding compliance with all relevant regulations.

About the Role

Under general guidance, you will be responsible for the day-to-day operations of customs clearance for import, export, and transshipment of documents, packages, and merchandise arriving via air freight.

Key Responsibilities

• Prepare and submit necessary customs forms, including master airway bills, cargo manifests, and general declarations, to facilitate timely import/export and transshipment procedures.
• Calculate and prepare forms detailing customs duties, tariffs, taxes, and VAT fees for cost recovery.
• Generate international manifests to ensure responsive and efficient customs clearance.
• Accurately select and inspect assigned packages, reporting any stop counts or miss-sorts.
• Ensure station compliance with country customs and tax laws, as well as FedEx policies and procedures.
• Liaise with customs officials and coordinate customs activities with internal operations teams.
• Maintain organized and properly filed customs documentation.
• Perform sorting, baggage support at the airport and station, and retrieve air freight from carriers as required.
• Undertake other duties as assigned to support operational needs.

Minimum Requirements

• High School diploma or equivalent.
• CRT experience preferred.
• Fluent English skills preferred (Customs-specific English required).
• Ability to lift 50 lbs. and maneuver packages up to 150 lbs with appropriate equipment or as per local labor regulations.

Minimum Experience

• 2-3 years of experience in international freight/cargo customs policies, procedures, rules, and laws.
• Knowledge of airport and customs clearance procedures is preferred.
• Personable with good written and verbal communication skills.
• General office skills and computer literacy.
• Valid Driver's License.

About FedEx

FedEx is a globally acknowledged world-class company, consistently recognized as a great place to work, a technology innovator, and one of the world's most admired and respected companies. Our commitment to excellence is reflected in numerous awards, including Fortune's World Most Admired Companies and Best Places to Work, and Forbes' Best Employers for Diversity.