Bilingual Customer Service & Technical Support Representative (Spanish/English)
āØ AI Insights & Summary
About the Company
We are recruiting on behalf of an IT implementation company establishing a new Call Center.
About the Role: Bilingual Customer Service Technical Support Representative
This role involves providing technical support and customer service to users in both Spanish and English. The position is remote and requires fluency in both languages.
Responsibilities
- Provide technical support to customers via phone, email, or chat.
- Troubleshoot and resolve technical issues related to IT systems and applications.
- Guide customers through step-by-step solutions.
- Document customer interactions and resolutions.
- Escalate complex issues to appropriate teams.
- Deliver excellent customer service in a timely and efficient manner.
Requirements
- Fluency in both Spanish and English (written and spoken).
- Strong customer service skills.
- Basic understanding of IT systems and troubleshooting.
- Ability to communicate technical information clearly.
- Remote work capability.
Compensation
$17 - $18/hour + overtime
Schedule
365 days, 24/7 operation
Location
Remote ā Preference for candidates near Plainview, NY or near Ocala, FL
Apply Now
This job is active but will expire soon. Click below to apply on the company's website.
Apply for this role āShare Job
Know someone who would be a perfect fit? Share this opportunity.
Job Overview
FAQ
Is this position remote?
The Bilingual Customer Service & Technical Support Representative (Spanish/English) role is a remote opportunity. The location specified is Remote Worldwide.
What is the salary?
The salary is not explicitly stated, but is competitive and based on experience.
How do I apply?
You can apply by clicking the "Apply for this role" button above to submit your application on the hiring website.
Similar Opportunities
Customer Service Specialist (PH)
Technical Customer Support Specialist
