Inside Sales Specialist - Greece

About Ajax Systems

Ajax Systems is a leading international tech company and the largest manufacturer of security systems in Europe, serving over 4.5 million end users and 330,000 PRO users across more than 180 countries. The company provides end-to-end solutions for protecting homes and businesses of all sizes, with a product portfolio of 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. Ajax employs 5,000 specialists globally and operates sales representatives in numerous regions, including Italy, Spain, Germany, France, the UK, USA, Australia, and South Africa.

The Global Business Development team comprises like-minded individuals dedicated to achieving Ajax Systems' ambitious goals. The company's success is built on combining cutting-edge software with powerful hardware, transforming the perception of security systems. Ajax has received numerous prestigious awards from industry-leading media and exhibitions like IFSEC, Expoprotection, and Intersec.

Ajax Systems operates four factories, with two in Ukraine, one in Turkey, and one in Vietnam. Production adheres to ISO 14001 standards for minimal environmental impact and selects components with RoHS compliance declarations. Born amidst revolution and war, resilience is core to the brand's DNA, and its unwavering mission is to combat threats by creating superior security and automation devices.

Key Responsibilities:

• Manage, analyze, and follow up on CRM leads.
• Manage, analyze, and follow up on Partner Program quarterly results.
• Coordinate distributor events, including promo creation, participant list checks, feedback collection, and improvements to boost sales and leads.
• Qualify and track leads for Ajax events and follow up with participants.
• Develop an incentive program for Key Accounts (KA) aligned with sales growth plans.
• Make outbound calls to potential customers to promote and sell the company's solutions.
• Respond to inbound sales inquiries and follow up on leads generated from various sales channels.
• Build and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
• Maintain accurate and up-to-date records of customer interactions and sales activities in the company's CRM system.
• Collaborate with other departments to ensure a seamless customer experience and resolve any arising issues.
• Provide regular performance and progress updates to management.
• Manage and maintain a database of all sales data, including orders, payments, forecasts, performance, and BDM call cycles.
• Support the sales team throughout the sales process, including lead generation, qualification, and follow-up.
• Prepare proposals and other sales-related materials.
• Coordinate sales event demonstrations and presentations.
• Meet or exceed monthly and quarterly sales targets.

Qualifications:

• Proven experience in inside sales, preferably within a B2B environment.
• Excellent verbal and written communication skills in English and Greek.
• Goal-oriented mindset with a passion for achieving targets.
• Ability to build rapport and establish long-term customer relationships.
• Proficiency in CRM software and the MS Office Suite.
• Self-motivated, resilient, and adaptable to a fast-paced sales environment.

We Offer:

• Competitive wages with a transparent motivation system.
• A product that sells itself.
• Freedom to make decisions and implement ideas.
• A "zero bullshit" culture.
• A strong and well-coordinated team of professionals.
• Ambitious tasks and challenges.
• Opportunity to work with the most recognized security system and develop your career.