Creative Director, Brand Marketing

About Chime

Chime is a leading financial technology company dedicated to making financial progress accessible to everyone. We provide helpful, easy, and free core banking services through user-friendly tools and intuitive platforms, empowering millions of members to achieve their financial goals. Our team is driven by a shared obsession with our members, fostering an entrepreneurial culture of boldness, collaboration, and integrity.

Learn more about our mission and values at chime.com/careers/chime-applicant-privacy-notice/.

About the Role

As a Creative Director at Chime, you will be responsible for developing brand-defining campaigns that resonate across TV, social media, brand partnerships, and more. You will craft captivating narratives and innovative marketing strategies, balancing top-of-funnel brand awareness with the full marketing funnel's strategic objectives. This role requires a blend of creative vision, strategic thinking, and leadership to ensure our campaigns are culturally relevant, brand-defining, and aligned with business goals.

In this Role, You Can Expect To

• Create a compelling vision for the Chime brand, translating it into powerful and authentic storytelling that drives awareness and consideration.
• Develop and execute a creative vision for the brand's look and feel through integrated marketing campaigns across all channels.
• Champion bold ideas and creative approaches to deepen connections with Chime's members.
• Oversee the end-to-end creative process, from concept to execution, ensuring alignment with brand values and marketing objectives.
• Collaborate with marketing leads to develop integrated campaigns that resonate with target audiences.
• Provide strategic direction and leadership to a team of art directors, designers, and copywriters.
• Lead creative brainstorming sessions, offering clear guidance, feedback, and inspiration.
• Manage relationships with external creative agencies, production houses, and media partners.
• Stay current with industry trends, emerging technologies, and best practices in creative marketing.
• Maintain a deep understanding of our consumer base, market trends, and competitor landscape.
• Inspire commitment, loyalty, and pride within the organization.

To Thrive in This Role, You Have

• A deep passion for building brands with a results-oriented mindset.
• 8+ years in creative leadership, with at least 5 years in a leadership position building brand-level work.
• Deep understanding of advanced AI tools to support the creative process.
• A Bachelor's degree in Marketing, Advertising, Design, Copywriting, or a related field.
• Proven experience in a creative agency environment, with a strong portfolio of consumer-facing campaigns (TV, digital, partnerships).
• Demonstrated ability to develop creative concepts that drive engagement and brand loyalty.
• Strong leadership skills, with the ability to inspire, mentor, and lead a creative team.
• Excellent communication and presentation skills.
• Experience managing cross-functional teams and collaborating with external partners.

Compensation & Benefits

• Base Salary: $201,000.00 - $279,000.00 USD (actual salary may vary based on location, skills, qualifications, and experience).
• Additional Compensation: Eligible for bonus and competitive equity package.
• Benefits: Comprehensive medical, dental, vision, life, and disability benefits; 401(k) match; generous vacation policy and company-wide paid days off; annual wellness stipend; extensive paid parental leave; access to Maven family planning tool; in-person and virtual events.

About the Work Environment

Chime offers a hybrid work model with four days in the office and Fridays remote for those near offices, or a fully remote program. We foster an entrepreneurial, inclusive, and collaborative environment where diverse perspectives are valued. We are committed to being an Equal Opportunity Employer.