Sales Development Representative

About Steer

Steer provides a comprehensive suite of software tools designed to help automotive repair shops operate more profitably. Our user-friendly, cost-effective platform integrates essential tools, allowing shop owners to focus on their core business. From a directory for finding local mechanics to a full CRM marketing suite with text messaging, email automation, and reputation management, Steer is at the forefront of innovation in the automotive repair industry. Our recent acquisition of AutoOps, a leader in intelligent scheduling software, further strengthens our offering.

About the Role

We are seeking a motivated Sales Development Representative (SDR) to spearhead our outbound sales efforts. This role is crucial for identifying new business opportunities, facilitating product demonstrations, and guiding potential clients through our sales process. This is a proactive, opportunity-creation role focused on engaging small business owners in blue-collar industries. You'll join a team committed to skill development, career progression, and talent retention.

This is a 5x per week onsite role in Waltham, MA. A hybrid schedule may be possible after 3 months.

Compensation

$90k OTE ($60,000 base salary + commission)

You Are

• A Self-Starter: Intrinsically motivated, results-oriented, and comfortable in a high-volume, outbound-heavy environment.
• Empathetic & Professional: Approachable and professional, with a genuine desire to help business owners succeed.
• Resilient & Persistent: Maintains a positive attitude and learns from setbacks.
• A Strong Communicator: Possesses a growth mindset and builds rapport effectively.
• Organized & Disciplined: Dependable and consistent in managing pipeline activity.
• Coachable: Enthusiastic, open to feedback, and committed to continuous improvement.

You Will

• Drive Outbound Growth: Conduct high volumes of calls and outreach to identify and engage decision-makers.
• Master the Product: Develop a deep understanding of our SaaS product to communicate its value effectively.
• Consultative Selling: Understand prospect needs and tailor presentations to their pain points.
• Pipeline Management: Maintain meticulous records of sales activities and customer interactions in our CRM.
• Partner for Success: Qualify opportunities and collaborate with the sales team on strategy.

You Have

Must Have:

• 1+ years of sales experience, specifically in outbound prospecting or business development.
• Proven track record of meeting or exceeding sales quotas and activity metrics.
• Excellent verbal and written communication skills, with comfort in phone-based outreach.
• Experience performing product demonstrations and consultations.
• Ability to commute to the Waltham, MA office.

Nice to Have:

• Familiarity with the automotive industry, home services, or blue-collar sectors.
• Experience selling software or working in a high-growth startup environment.
• Experience using CRM tools (e.g., HubSpot, Salesforce).

Interview Process

1. Initial Screen (Lead Recruiter) - 30 min
2. Leadership Interview (CRO) - 30 min
3. Hiring Manager Interview (Sales Manager) - 45 min
4. Reference Checks

• Completion of the Wonderlic Assessment (20-30 min) is also required.

We Offer

• 100% employer-paid medical insurance
• Flexible PTO (15-day minimum)
• Equity package
• Generous Parental Leave
• 401(k)
• Growth & Learning Stipend
• WFH Equipment
• A collaborative, high-ownership culture with opportunities for career development

Why Join Steer?

At Steer, we align our mission of transforming the auto repair experience with your passion for growth, innovation, and excellence. You'll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the auto repair industry's future. Join a forward-thinking, flexible, and collaborative culture where your work is meaningful and impactful. We value diversity and welcome applications from all backgrounds.