Software Systems Engineer

Software Systems Engineer (Remote)

ECS is seeking an experienced Software Systems Engineer to join our team remotely. This position supports the NIH NIAID Enabling and Advancing Technologies (NEAT) contract, focusing on cloud-related application and infrastructure migration and modernization efforts. You will contribute to the development, support, and maintenance of NIH enterprise applications managed by the Software Engineering Branch.

Please Note: This position is contingent upon contract win.

As the NIAID NEAT Software Systems Engineer, you will supervise, coordinate, and perform additions and changes to network hardware and operating systems, along with attached devices. This includes investigation, analysis, recommendation, configuration, installation, and testing of new network hardware and software.

Key Responsibilities:

• Provide direct support for the day-to-day operations of network hardware and operating systems.
• Evaluate system utilization, monitor response times, and offer primary support for detecting and correcting operational problems.
• Troubleshoot at the physical level of the network, utilizing network measurement hardware and software, as well as physical checking and testing of hardware devices.
• Troubleshoot at the logical level, working with communication protocols.
• Participate in planning, design, technical review, and implementation for new network infrastructure hardware and network operating systems for voice and data communication networks.
• Maintain network infrastructure standards, including network communication protocols such as TCP/IP.
• Provide technical consultation, training, and support to designated government IT staff.
• Diagnose and resolve complex communication problems.

Qualifications:

• Bachelor's degree in Computer Science, Information Security, or a related field.
• Minimum 8+ years of experience supporting IT infrastructure, software, systems, and applications, including supporting teams and ensuring quality of service operations.
• 3+ years of hands-on experience with large-scale web and mobile-based applications.
• Experience performing investigation, analysis, recommendation, configuration, installation, and testing of new network hardware and software.
• Experience installing, configuring, and integrating custom solutions, COTS, GOTS, and FOSS into larger collections of services and systems.
• Willingness to travel within the Washington DC Metro Area and CONUS as needed.