✨ AI Insights & Summary
This role offers a unique opportunity to be at the forefront of the rapidly evolving social commerce landscape, specifically with TikTok Shop. As a leading agency in Germany, they are seeking passionate individuals with a strong e-commerce background and a drive to learn and scale new channels. If you're excited by the prospect of shaping the future of online retail, building high-performance strategies, and working with exciting brands in a dynamic, fast-paced environment, this is an exceptional chance to grow your career.
Join the Team
Do you have e-commerce in your DNA? Do you understand how shops function, what drives conversion, and how to scale online revenue? Then the only missing channel is TikTok Shop, and we're here to teach you.
TikTok Shop is revolutionizing social commerce, and we are at the forefront. As one of Germany's leading TikTok Shop agencies (currently ranked 2nd), we manage major brands and are actively shaping this new field. If the idea of "Driving the future of Social Commerce by building and scaling high-performance TikTok Shop strategies" excites you and makes you think "Oh yes, I want to be part of the journey," then you've come to the right place!
The Task
TikTok Shop Management:
- Take responsibility for the operative shop management of your clients: product listings, catalog maintenance, and continuous optimization of the shop structure.
- Plan and control pricing strategies and promotions – from special offer prices and voucher campaigns to platform-specific sale events.
- Analyze shop performance using relevant e-commerce KPIs (GMV, CR, CTR, ROAS) and derive concrete measures.
- Develop a sense for which products perform well, why, and what to do when they don't.
Client Leadership & Growth:
- Take on holistic client management: from strategy development to implementation within TikTok Shop.
- Serve as the central point of contact for your clients, proactively guide them, and maximize every partnership – always thinking two steps ahead.
- Identify growth potentials, communicate clearly at the decision-maker level, and inspire with results.
Project & Account Management:
- Manage all client workflows and collaborate closely with our TikTok Shop team (Franzi as Lead, Emelie & Laurin in Creator Management).
- Adhere to timelines, set clear priorities, and ensure clients are involved at every step.
- Establish and implement scalable standards and processes for your clients.
- Keep KPIs, reports, and measures in view at all times and present them confidently internally and externally.
TikTok Shop Strategy:
- Contribute to annual strategies, drive towards goal achievement, and always keep an eye on market changes in the TikTok Shop world.
- Learn quickly, actively integrate new trends and features into your client work, and become a true expert over time.
You
- Possess solid experience in e-commerce – whether as an e-commerce manager, in performance marketing, or in online retail; the main thing is that you know how digital shops grow.
- No TikTok Shop experience is necessary – but genuine curiosity about the topic and the willingness to take on responsibility quickly.
- Strong client management skills: you know how to build trust, manage expectations, and actively develop clients.
- Structured, self-reliant working style with a view of the big picture.
- Communication talent at all levels – from operational coordination to client presentations.
What Awaits You
- A demanding, dynamic, and challenging work environment in one of the leading and largest Meta & TikTok Performance Marketing agencies in the German-speaking region.
- Collaboration with exciting brands like Aylashes, More Nutrition, and many more.
- A top-equipped TikTok Shop Studio for your clients' live streams.
- A dynamic team with a strong hands-on mentality and initiative-driven work.
- A 450 sqm loft office, a relaxed working atmosphere, and the coolest team events.
- State-of-the-art technical equipment with the latest Apple products.
- 30 days of vacation.
- Mobility and Sports: KVB JobTicket, Urban Sports Club membership, bikes, fitness studio.
- Feel Good: Warm lunch, healthy snack bar, free drinks & ADBAKER coffee, gaming corner.
Your Contact Person
Lukas Hildebrandt
Business Operations Lead
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