TikTok Shop Account Manager

About Us

Join a pioneering TikTok Shop agency that's at the forefront of transforming social commerce in Germany. We are currently ranked second in the agency landscape and are actively shaping the future of this exciting market. We're looking for passionate individuals to join our journey and help us scale high-performance TikTok Shop strategies.

The Role

We're seeking individuals with a background in e-commerce, performance marketing, or project management who excel at client leadership, process scaling, and maintaining a clear overview in fast-paced environments. No prior TikTok Shop experience is necessary – we'll provide the training. What you need is a hunger for new challenges, a hands-on mentality, and the drive to become an expert in one of digital marketing's most dynamic sectors.

Your Tasks

Client Leadership & Growth:

• Take full ownership of multiple client accounts, from strategic development to TikTok Shop implementation.
• Serve as the primary point of contact, proactively guiding clients and maximizing partnership value by thinking two steps ahead.
• Identify growth opportunities, communicate effectively with decision-makers, and impress with results.

Project & Account Management:

• Manage all client workflows, collaborating closely with our dedicated TikTok Shop team (Franzi, Emelie, Laurin).
• Adhere to timelines, set clear priorities, and ensure clients are informed at every stage.
• Establish and implement scalable standards and processes for your clients.
• Monitor KPIs, manage reports, and confidently present findings internally and externally.

TikTok Shop Strategy:

• Contribute to annual strategy development, drive goal achievement, and stay ahead of market changes in the TikTok Shop landscape.
• Rapidly acquire knowledge, integrate new trends and features into client work, and become a true specialist.

You Bring

• Experience in project management, account management, or e-commerce, ideally within an agency or high-growth setting.
• Genuine curiosity about TikTok Shop and a readiness to take on responsibility (no prior experience required).
• Strong client management skills: ability to build trust, manage expectations, and develop client relationships.
• Structured, self-directed work style with a focus on the big picture.
• Excellent communication skills for all levels, from operational coordination to client presentations.

What You Can Expect

• A challenging, dynamic, and demanding work environment within one of the leading Meta & TikTok Performance Marketing agencies in German-speaking countries.
• Collaboration with exciting brands like Aylashes, More Nutrition, and many others.
• A top-equipped TikTok Shop Studio for client live streams.
• A dynamic team with a strong hands-on mentality and initiative.
• A spacious 450 sqm loft office, a relaxed work atmosphere, and engaging team events.
• State-of-the-art technical equipment with the latest Apple products.
• 30 days of vacation.
• Mobility and Sports benefits: KVB JobTicket, Urban Sports Club membership, bikes, gym access.
• Well-being perks: Hot lunch, healthy snack bar, free drinks, ADBAKER coffee, and a gaming area.

Your Contact Person

Lukas Hildebrandt
Business Operations Lead