CSS TSSM Travel Technology Specialist

About BCD Travel

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings, and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales.

The Role: CSS TSSM Travel Technology Specialist (Remote)

This position is responsible for assessing incidents to determine solution approaches, understanding requests for changes to identify the best approach, and applying solutions to ensure business problems are resolved.

Your Responsibilities

• Conduct assessments logically, replicating errors or testing situations where possible.
• Analyze larger requirements involving multiple systems and complex subprocesses.
• Coordinate activities with internal and external teams across various issues.
• Execute small to large complex configuration changes across multiple systems and logics.
• Respect defined and agreed service level agreements.

What We're Looking For

• Experience in the travel industry.
• Proven experience in managing technology is required.
• Excellent spoken and written English language skills.
• Knowledge of Amadeus and Sabre, with experience in administering these tools.
• Knowledge of Agent & Client facing Travel Technology and experience in administering an application is required.
• A team player with great empathy for customer needs.

What We Offer You

• Flexible working hours and remote work opportunities.
• Opportunities for skill and career development.
• Generous vacation days.
• A competitive compensation package supporting mental, physical, and financial wellbeing.
• Travel industry professional perks and discounts.
• An inclusive work environment that celebrates diversity.
• Salary Range:
• Spain: EUR 32,000 - 39,000 annually
• Poland: PLN 120,000 - 135,000 annually

Our Culture

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others are high priorities, making a difference through charitable activities in our communities across the globe.

How to Apply

Ready to join the journey? Apply now!

We are committed to building a diverse, inclusive, and authentic workplace. We encourage you to apply even if your experience doesn't align perfectly. Reasonable accommodations are available for individuals with disabilities. Contact careers@bcdtravel.com for more information.

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