✨ AI Insights & Summary
Marqeta is seeking a Senior Technical Writer to elevate their developer experience through exceptional API and SDK documentation. This role goes beyond traditional writing, focusing on scaling content with automation and AI, and treating documentation as a critical product. If you're a skilled technical writer with a passion for developer enablement, a knack for understanding complex systems, and a desire to innovate documentation processes in a rapidly growing fintech company, this remote opportunity in Canada is an excellent fit.
Senior Technical Writer
As Marqeta’s Senior Technical Writer, you will shape how developers build on our platform by creating and scaling documentation for APIs, SDKs, and platform experiences. Our documentation is a core product surface and often the first interface that developers encounter, so it must clearly reflect the system’s actual behavior. This role goes beyond writing. You will improve how documentation is structured, generated, and maintained at scale using tooling, automation, and AI, while driving clarity, usability, and self-serve integration. You will partner closely with Product, Engineering, and Design as part of a collaborative team that treats documentation as a critical part of the developer experience.
We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada.
This position is not for an existing vacancy.
The Impact You’ll Have
- Create clear API and SDK documentation that enables fast, successful integration.
- Ensure accuracy with real request and response examples grounded in system behavior.
- Partner with Engineering and Product to validate APIs and maintain code-to-doc alignment.
- Improve discoverability and self-serve onboarding by treating documentation as a product.
- Use docs-as-code and AI-driven tooling to improve accuracy and reduce drift.
- Apply AI and automation to scale content creation and updates.
- Identify gaps through customer feedback and drive continuous improvement.
- Align cross-functionally on documentation priorities and standards.
Who You Are
- Experience: 5+ years writing for developer audiences, including APIs and SDKs.
- Technical Skills: Strong understanding of REST APIs, JSON, and integration workflows. Experience with OpenAPI or Swagger in API-first environments.
- Tools: Proficient in docs-as-code tools such as GitHub, Markdown, Jira, and Postman.
- Code Proficiency: Able to read code, test APIs, and ensure code-to-doc alignment.
- Documentation Quality: Proven ability to improve documentation clarity, structure, and usability.
- Automation: Experience using AI or automation to scale documentation workflows.
- Industry Knowledge: Experience in fintech, banking, or payments with knowledge of integrations.
- Developer Experience: Strong understanding of developer experience and information architecture.
- Communication: Strong communicator who can operate independently.
Nice-to-Haves
- Experience with SDK documentation across web or mobile.
- Familiarity with developer onboarding flows and sandbox environments.
- Background in engineering, product, or developer relations.
- Experience in measuring and improving documentation effectiveness.
- Familiarity with modern documentation platforms such as Mintlify.
Recruiter For This Role
Typical Process
- Application Submission
- Recruiter phone call
- Hiring manager video call
- Virtual “Onsite” consisting of 3-4, 45 min calls
- Offer!
Compensation and Benefits
Marqeta is a Flex First company, allowing you to choose your best working environment. Pay is calibrated to a competitive value according to working location.
- Base Salary Range (CAD): $81,000 - $101,200
- Annual Bonuses: Awarded to eligible employees based on individual and company performance.
- Health Insurance: Multiple options available.
- Vacation: Flexible vacation time.
- Retirement: Savings program with company contribution.
- Equity: Equity in a publicly-traded company.
- Remote Stipend: Monthly stipend to support remote work.
- Development: Annual “development dollars” for professional growth.
- Family Benefits: Family-forming benefits and up to 20 weeks of Parental Leave.
About Marqeta
Marqeta is changing the way money moves as an early enabler of embedded finance. Our card issuing platform offers unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. We power leading brands like Block, Cash App, Affirm, Instacart, Doordash, Uber, and Walmart. Join us to work with innovators, unlock equitable financial access, and help shape the future of payments.
Marqeta’s Values
- Solve for the Customer: Deliver products and services that drive customer success and earn trust.
- Do What’s Right: Pursue responsible disruption and deliver high-quality results. Own work from start to finish.
- Simplify and Innovate: Approach challenges with curiosity, take smart risks, and find better, simpler ways to achieve extraordinary outcomes.
- Win as a Team: Succeed together by embracing diverse perspectives, pushing each other, and leading with humility.
- Make it Count: Drive forward with focus, agility, urgency, and purpose.
Equal Employment Opportunity, Accommodations and Privacy
Marqeta is an equal opportunity employer committed to an inclusive workplace. We do not discriminate based on protected characteristics. We make reasonable accommodations for applicants with disabilities. Personal data is processed in accordance with the Applicant Privacy Notice.