Customer Development Manager – ADUSA

About Colgate-Palmolive

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

About the Role

As the Customer Development Manager on the ADUSA team, you will own and be responsible for delivering sales objectives on volume, spending, and customer execution via effective customer engagement and internal collaboration. You will formulate and execute our strategic plan, at the corporate and divisional levels, to ensure maximum volume, profitability, and customer service. You will work with the immediate ADUSA team, Grocery team, and other cross-functional touchpoints to develop and implement business plans with excellence. By leveraging the customer strategy, you will champion solutions that enable Colgate-Palmolive to drive growth and member engagement at ADUSA. You will demonstrate consumer insights associated with strong Colgate-Palmolive brand equities to drive incremental growth and strengthen the customer investment strategy consistent with Retail Environment strategy, brand strategy, and shopper insights.

This is a field-based role; candidates located in the Boston or New York Metro areas are encouraged to apply to best support our customer relationships.

Responsibilities

• Identify areas of opportunity for products and programs. Develop customer strategies that incorporate consumer insights. Maintain awareness of competitive activity. Critical thinking, broad business acumen, and ability to effectively deal with ambiguity are important leadership attributes.
• Establish partnerships with multiple parties, including internal cross-functional teams, divisional buyers, and the customer merchandising team. These relationships thrive on mutual trust and integrity to achieve results and execute against strategy and goals. You also enjoy working in a matrix environment.
• Influence the agenda through collaboration, negotiation, and data-driven thought leadership. You have an understanding of the product development and commercialization process.
• Seek opportunities to improve and find creative solutions by adapting and adjusting the strategy with the customer, revisiting objectives, and gaining insights from pre- and post-evaluation and ROI analyses.
• Understand business trends in each account through fact-based analysis, including brand share, pricing, promotion levels, and trade class development, along with understanding the effectiveness of different investment levers across the entire P&L.

Required Qualifications

• Bachelor's Degree.
• 5+ years of experience in sales, category management role(s), or similar roles.
• Strong experience working with data and analytical tools.
• Understanding of P&L management and good negotiation skills.
• Solid understanding and experience working with syndicated service accounts and loyalty data (Nielsen, IRI).
• Proficiency in Microsoft Office and Google Suite (i.e., Sheets, Slides, Docs).

Preferred Qualifications

• Experience working in consumer product goods.
• Previous experience working with ADUSA or in the Grocery retail environment.

Compensation and Benefits

• Salary Range: $96,800.00 - $137,000.00 USD. Pay is determined based on experience, qualifications, and location.
• Bonuses: Salaried employees may be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
• Benefits: Comprehensive package including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and 401(k) retirement plan with company matching.
• Time Off: Minimum of 15 vacation/PTO days, 13 paid holidays.
• Sick Leave: Paid sick leave adjusted based on role and location.

Our Commitment to Inclusion

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.