Senior eCommerce Manager (TikTok Shop) - all genders

Join the Team

Do you have e-commerce in your blood? Do you understand how shops function, what drives conversion, and how to scale online revenue? Then all that's missing is one channel: TikTok Shop. We'll teach you that.

TikTok Shop is revolutionizing social commerce, and we're at the forefront. As one of the leading TikTok Shop agencies in Germany (currently ranked #2), we manage prominent brands and are actively shaping this space.

If reading "Driving the future of Social Commerce by building and scaling high-performance TikTok Shop strategies" makes you think "Oh yes, I want to be part of this journey," then you're exactly where you need to be!

The Task

• TikTok Shop Management:
• Take responsibility for the operational management of your client shops: product listings, catalog maintenance, and continuous optimization of shop structure.
• Plan and execute pricing strategies and promotions, from sale prices and voucher campaigns to platform-wide sale events.
• Analyze shop performance using relevant e-commerce KPIs (GMV, CR, CTR, ROAS) and derive concrete actions.
• Develop an intuition for which products perform, why, and what to do when they don't.

• Client Leadership & Growth:
• Provide holistic support for multiple clients, from strategy development to implementation within TikTok Shop.
• Serve as the central point of contact for your clients, proactively guide them, and maximize every partnership – always thinking two steps ahead.
• Identify growth potentials, communicate clearly at the decision-maker level, and impress with results.

• Project & Account Management:
• Manage all client workflows and collaborate closely with our TikTok Shop team (Franzi as Lead, Emelie & Laurin in Creator Management).
• Adhere to timelines, set clear priorities, and ensure clients are informed at every step.
• Establish and implement scalable standards and processes for your clients.
• Keep KPIs, reports, and measures in view at all times and present them confidently, both internally and externally.

• TikTok Shop Strategy:
• Contribute to annual strategies, steer towards goal achievement, and always keep an eye on market changes in the TikTok Shop world.
• Learn quickly, actively integrate new trends and features into your client work, and become a true expert over time.

You

• Minimum of 4 years of experience in e-commerce – whether as an e-commerce manager, in performance marketing, or in online retail; the key is that you know how digital shops grow.
• Proven success in scaling e-commerce revenues or accounts.
• No prior TikTok Shop experience is necessary – but genuine curiosity about the topic and a willingness to take on responsibility quickly are essential.
• Strong skills in independent client management: you know how to build trust, manage expectations, and develop clients proactively.
• Structured, self-reliant way of working with a view of the big picture.
• Talent for communication at all levels – from operational coordination to client presentations.

What Awaits You

• A demanding, dynamic, and challenging work environment in one of the leading and largest Meta & TikTok Performance Marketing agencies in the German-speaking region.
• Collaboration with exciting brands like Aylashes, More Nutrition, and many more.
• A top-equipped TikTok Shop Studio for your clients' live streams.
• A dynamic team with a strong hands-on mentality and initiative.
• A 450 sqm loft office, a relaxed work atmosphere, and the coolest team events.
• State-of-the-art technical equipment with the latest Apple products.
• 30 days of vacation.
• Mobility and Sports: Public transport ticket, Urban Sports Club membership, bikes, gym.
• Feel Good: Hot lunch, healthy snack bar, free drinks & ADBAKER coffee, gaming corner.

Your Contact Person

Lukas Hildebrandt
Business Operations Lead