Product Designer (New Bank Project)

About PayPay

PayPay is a rapidly expanding FinTech company that has surpassed 70 million users since its 2018 launch, driven by a diverse team from over 50 countries. Our vision, "UNLIMITED," encourages us to create futures beyond imagination by constantly taking risks and challenging ourselves, embodying a "Day 1" mindset. We are committed to refreshing our product at breakneck speed and promoting PayPay with professionalism and passion. We seek individuals who can embrace this challenge, identify opportunities, and collaborate to create new value.

About the Organization/Team

You will join the Product Design Team at PayPay Bank. Our services extend beyond basic asset management and savings, designed to support users during pivotal life moments such as major purchases or retirement planning. Product designers here are crucial in delivering optimal user experiences at these critical touchpoints, thereby enhancing users' daily lives. Upon joining, you are expected to be seconded to PayPay Bank as a member of this project team.

Background of Recruitment

Due to rapid business growth, our employee base is expanding quickly, making the strengthening of our organizational structure for continued business growth an urgent priority.

Job Responsibilities

You will join a project team working alongside Product Managers, engineers, and senior product designers to develop new features and enhance existing ones, prioritizing user experience above all else. This role offers diverse opportunities to contribute to delivering a brand-new banking experience to users.

• Comprehensive UX/UI Design: End-to-end design for the PayPay Bank consumer app, mini-apps within the PayPay app, web services, LINE mini-apps, and PayPay Bank corporate apps/web services.
• Concept Development: Create design concepts using frameworks such as user personas and customer journey maps.
• Design Execution: Produce UX flows and UI designs based on established concepts.
• Research & Analysis: Conduct quantitative and qualitative research and analysis using surveys and interviews.
• Optimization: Propose improvements based on data from numerical analysis tools.
• Design Systems: Manage and maintain the design system.
• Miscellaneous: Handle a wide range of product design tasks, including organizing design workshops.

Scope of Responsibilities

You will work closely with the Senior Product Designer, as well as Product Managers, Engineers, and relevant stakeholders. You will gain a deep understanding of business requirements and user challenges, and be responsible for proposing UX flows that ensure comprehensiveness, thoroughness, and consistency, through to the finalization of UI designs.

Attractiveness of This Position

① Influence on a Massive User Base: PayPay Bank serves over 10 million users. You will receive direct user feedback immediately following service releases, allowing you to tangibly feel the impact and scale of your influence.
② Growth Opportunities: Stay at the forefront of the rapidly evolving online banking industry, learning the latest technologies and trends. Collaborate and exchange insights with designers across the PayPay group (PayPay, PayPay Card, PayPay Securities) to access a wealth of FinTech expertise and cross-industry trends.
③ Opportunities for Challenge: Since June 2025, our organization has fostered an environment conducive to user-driven product development. Proposals for workflows and design ideas aimed at delivering superior UX are highly welcomed, offering ample room for creative and strategic challenges.

Required Experience/Skills

• 3+ years of professional experience in UX/UI design for mobile applications (iOS/Android) and mobile web.
• Practical proficiency in UX/UI design using Figma and Adobe tools.
• Proven track record in product releases, effectiveness measurement (analytics), and iterative improvement.
• Business conversation level in Japanese.

Desired Experience/Skills

• Practical experience applying HCD (Human-Centered Design) or Design Thinking methodologies.
• Experience facilitating design workshops.
• Experience conducting user research using both qualitative and quantitative methods.
• Experience operating in-house services.
• Experience leading projects from requirements definition through prototyping to final visual design.
• Experience building and maintaining design systems.
• Conversational level in both Japanese and English.

Desired Candidate Profile

• Adaptable: Flexible and enjoys taking on new challenges.
• Proactive: Independently identifies issues and possesses the drive to propose and implement solutions.
• Business-Minded: Maps out optimal design strategies with a user-centric mindset while remaining committed to business goals.
• Collaborative: Values teamwork and communicates smoothly with colleagues across different functions.
• Leadership: Possesses the leadership skills necessary to involve others and guide projects to successful conclusions.

Working Conditions

• Employment Status: Full Time
• Office Location: Hybrid Workstyle (flexible working style including Remote and office). Expected to work both in the office and remotely, aligning with organizational guidelines and team objectives.
• Work Hours: Super Flex Time (No Core Time). In principle, 9:00 am - 5:45 pm + 1h break (actual working hours: 7h 45m + 1h break).
• Holidays: Every Saturday/Sunday, National holidays (in Japan), New Year’s break, Company-designated Special days.
• Paid leave: Annual leave (up to 14 days in the first year, granted proportionally), Personal leave (5 days each year).
• Salary: Annual salary paid in 12 installments (monthly). Based on skills, experience, and abilities. Reviewed annually. Late overtime allowance provided.
• Benefits: Social Insurance (health insurance, employee pension, employment insurance, and compensation insurance), 401K, Translation/Interpretation support, VISA sponsor + Relocation support.