Is the Director of Technical Solutions position remote, hybrid, or on-site?

The Director of Technical Solutions role at Triple Whale is a remote opportunity. The location specified by the employer is Remote - US.

What is the salary range for the Director of Technical Solutions role at Triple Whale?

The salary for Director of Technical Solutions at Triple Whale is not explicitly stated, but is competitive and based on experience.

How do I apply for the Director of Technical Solutions position?

You can apply directly by visiting the dynamic application link on FutureTalent at: https://www.futuretalent.online/jobs/8568-director-of-technical-solutions-triple-whale.

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22d 3h left to apply

Director of Technical Solutions

Triple Whale•📍 Remote - US•Estimated: $80,000 - $120,000

execsys admintechnicalseniormarketingengineer

✨ AI Insights & Summary

Triple Whale is revolutionizing e-commerce with its AI-powered operating system, offering a compelling environment for a Director of Technical Solutions. This role is pivotal, leading the professional services arm and shaping the credibility and irreplaceability of Triple Whale for enterprise clients. If you are a senior technical leader passionate about transforming data into actionable insights and driving customer success through technical depth, this is an exceptional opportunity to make a significant impact at the forefront of AI in commerce.

What Triple Whale Does

Triple Whale is the AI operating system built for modern e-commerce. We help businesses understand performance, identify opportunities, and automate actions, leveraging AI and a robust measurement foundation. Over 60,000 brands trust Triple Whale to turn complex data into profit-driving actions at unprecedented speed and scale.

About the Role

We are seeking a Director of Technical Solutions to lead the professional services arm of Customer Experience. This senior technical leadership role will oversee Solutions Architecture, Marketing Science, SQL Engineering, and Context Engineering. You will be responsible for ensuring the technical depth that makes Triple Whale indispensable to its customers, running Technical Solutions as a service business, and acting as a force multiplier for retention and expansion.

What You'll Do

Lead and cultivate the culture of the Technical Solutions team.
Hire, coach, and develop senior talent within the team.
Drive the strategic direction and operational excellence of the professional services functions.
Ensure the delivery of high-impact technical solutions to enterprise clients.
Manage key performance metrics related to attach rates, utilization, and customer outcomes.
Protect customer retention and fuel business expansion through superior technical support and strategic guidance.