Field Service Professional – Youngstown, OH

Field Service Technician/Professional

Join Vivint Smart Home, an NRG owned company and a leader in smart home technology, as a Field Service Technician/Professional. This role combines technical expertise with sales opportunities, allowing you to install cutting-edge smart home technology and identify opportunities for upgraded solutions. Named one of Forbes’ World’s 50 Most Innovative Companies, Vivint is seeking dedicated individuals to join our nationally recognized team.

Why Technicians Choose Vivint:

• Total Compensation: Competitive hourly base pay plus uncapped commission and performance incentives.
• Comprehensive, Paid Training: Virtual and on-the-job training, with ongoing coaching and support.
• Zero Commute: Take-home company vehicle and gas card; clock in from your driveway.
• Work-Life Balance: 4-day work weeks (4/10 schedule, including Saturdays).
• Fully Equipped: Company provides all tools, cell phone, tablet, and necessary paid licensing.
• The Perks: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, Employee Stock Purchase Program, and employee discounts.
• Adventure: Opportunity to earn a yearly company-paid incentive trip.

A Day in the Life:

• Technical Excellence: Install, service, and troubleshoot security cameras, smart locks, and home automation systems.
• Consultative Sales: Evaluate customer homes to recommend and sell equipment upgrades or service enhancements.
• Customer Education: Train homeowners on using their new smart home systems.
• Growth: Benefit from consistent coaching and leadership training for career advancement.

What We’re Looking For:

• A sales mindset (experience in retail, B2C sales, insurance, or service-based sales is a plus).
• A customer-first attitude with the ability to build rapport.
• Technical aptitude (experience in cable/satellite install, pest control, construction, or solar is helpful but not required).
• A valid driver’s license and a good driving record.
• Ability to pass a background investigation and licensing requirements.

Physical Requirements:

• Ability to lift and carry up to 45 lbs.
• Ability to climb ladders and work in confined spaces.
• Comfortable bending, kneeling, and standing for extended periods.

Vivint fosters a strong safety culture. Field Service Technicians conduct safety analyses for every home.