✨ AI Insights & Summary
This Staff Product Designer role at ezCater presents a fantastic opportunity to shape the future of restaurant partner experiences on a leading food tech platform. You'll lead design for critical, high-impact product areas, working end-to-end with dedicated teams. It's an ideal position for a seasoned designer who thrives on complex challenges, values collaboration, and wants to make a tangible impact on the business and its partners.
About ezCater
ezCater is the #1 food tech platform for workplaces in the U.S., simplifying food ordering from over 125,000 restaurants nationwide. We provide flexible and scalable solutions for all organizational food needs, backed by 24/7 customer service and business-grade reliability. For our restaurant partners, ezCater drives business growth by connecting them with high-value customers and large orders.
At ezCater, we are passionate about building exceptional experiences for our customers, caterers, and delivery partners.
About the Role
We are seeking a Staff Product Designer to lead design across complex, high-impact product areas within our Restaurant Partner Experience organization. This role focuses on how our catering partners operate, fulfill orders, and succeed on the platform. As the Staff Product Designer, Supply, you will own design for significant projects from problem definition through to shipped solutions, collaborating closely with dedicated Product and Engineering partners.
What You'll Do
- Lead design independently across large, complex projects, owning the work end-to-end from discovery and framing through execution and iteration.
- Partner closely with Product and Engineering to shape roadmaps and goals from the user’s perspective, tying work to broader product and business outcomes.
- Define how products and experiences connect and work together across your area, ensuring coherence across surfaces, users, and use cases.
- Use data and research to drive decisions: define success metrics, partner with Research and Analytics to validate work, and socialize learnings across the team.
- Raise the bar on craft by setting the quality standard for your area, documenting and socializing new patterns, and contributing to the design system.
- Mentor and give regular, actionable feedback to designers around you, helping elevate the work across the team.
- Build and maintain strong relationships with cross-functional partners, bringing them along with clear storytelling and well-crafted artifacts.
- Integrate AI thoughtfully into your design workflow, knowing when it accelerates quality and when it doesn’t, and share effective approaches with your team.
What You Have
- 6+ years of experience as a product designer, UX designer, or similar role, with strong visual and interaction design skills.
- A track record of owning large, multi-faceted projects independently, from problem framing through delivery, with clear accountability for design quality and business outcomes.
- Experience shaping what teams work on, not just how it looks: moving pods from shipping tickets to solving clearly framed problems with measurable outcomes.
- Deep, flexible command of the design process, with the ability to balance speed and quality based on scope and impact.
- Strong storytelling and communication skills: able to tailor your message to the audience and present work with a clear narrative.
- Experience designing for complex, multi-user experiences across multiple surfaces or touchpoints.
- Proficiency in Figma and prototyping tools include AI-first tools. You keep up with the latest tools and are willing to share your knowledge.
- Experience designing with and contributing to a robust design system.
- A detailed portfolio that showcases how you’ve tackled complicated, multi-stakeholder problems and the business and customer impact of your work.
- Soft skills as well developed as your craft skills: you’re thoughtful about how teams work together.
- A sharp mind, a soft heart, and a large funny bone.
- Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.
Compensation
The national total target cash compensation range for this position, including base salary and bonus target, is $167,000 – $220,000 annually. Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).
ezCater does not sponsor applicants for work visas or legal permanent residence.
What You’ll Get from Us
- A compelling experience in an innovative, high-performing environment.
- Work with engaged and passionate colleagues on challenging and impactful projects.
- Opportunities to grow in your career and work in a place that values work/life harmony.
- Market competitive salary and stock options.
- 12 paid holidays and flexible PTO.
- 401K with ezCater match.
- Health/dental/FSA, long-term disability insurance.
- Mental health and family planning resources.
- Remote-hybrid work options (Boston office, home, or a mixture).
- Tremendous responsibility and autonomy.
- Wicked awesome co-workers.
- Employee meal program and other office perks.
- The satisfaction of transforming the food for work space.