IT Support Specialist / IT Systemadministrator (m/w/d)

IT Support Specialist / IT System Administrator (m/w/d)

Our client in Munich is seeking a dedicated IT Support Specialist / IT System Administrator to join their team at the earliest possible opportunity.

About the Role

As an IT Support Specialist / IT System Administrator, you will be responsible for providing local and remote support to users, ensuring the stable operation of IT workstations. You will manage end-user devices and workplace environments, adhering to IT and security policies.

Key Responsibilities

• Provide local and remote user support and ensure stable operation of IT workstations.
• Manage end-user devices and workplace environments (notebooks, desktops, printers, mobile devices, video conferencing systems) in compliance with IT and security policies.
• Support IT Asset Management, including goods receipt, inventory, documentation, lifecycle management, and hardware preparation.
• Act as a liaison between users, 2nd and 3rd level support, and external IT service providers to coordinate troubleshooting and assist in the introduction of new IT services and technologies.
• Create and maintain operational and work instructions, and participate in IT and digitalization projects.

Qualifications

• Completed vocational training as an IT Specialist for System Integration (m/f/d) or a comparable qualification (e.g., IT System Administrator, IT Support Engineer, IT Service Technician, IT Helpdesk Employee).
• Ideally, several years of professional experience in IT Support, User Support, or 2nd-level support, with familiarity in service-oriented support processes.
• Good knowledge of Windows 10/11, the Microsoft 365 environment, and client/workplace support.
• Structured, solution-oriented, and independent work style, with strong communication and teamwork skills, and a service-oriented attitude.
• Very good German and good English language skills.

Benefits

• Work-Life-Balance: Enjoy flexible working hours with the possibility of partial home office.
• Central Location: The company is located in the heart of Munich with excellent public transport connections.
• Onboarding: Benefit from professional onboarding provided by departmental experts.
• Team Spirit: Experience a flat hierarchy, fast decision-making processes, and regular company events.
• Professional Development: Access numerous further training and development opportunities.

Interested in this exciting opportunity? We look forward to receiving your application. For any inquiries, please contact Simon Schneider at 089 954 287 111.