Business Development Executive - French Speaking

Business Development Executive (French Speaking)

Location: [Remote options available, with offices in various global locations]

About Tide

At Tide, we empower SMEs by saving them time and money through comprehensive business accounts, banking services, and administrative solutions like invoicing and accounting. We are transforming the small business banking market and currently support over 2 million members globally across the UK, India, Germany, and France. Utilizing advanced technology, our solutions are designed with SMEs in mind, focusing on quick onboarding, low fees, and innovative features to help them focus on what they love.

Tide Facts:

• Available for UK, Indian, German, and French SMEs.
• Over 2 million members globally (900,000 in the UK, 1,100,000 in India, and growing rapidly).
• Raised over $300 million in funding.
• Over 2,800 Tideans globally.
• Recognized with Great Place to Work certification three years in a row and listed among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026.
• Offices in Central London, with member support and technology centers in Sofia, Bulgaria; technology centers in Serbia, Romania, Lithuania, and Hyderabad; and offices in Gurugram, New Delhi, Berlin, Paris, and Luxembourg.

About the Team: Onboarding Team

The Onboarding Team is a front-line unit focused on converting prospective leads into Tide Members and encouraging the adoption of Tide products during the onboarding period. We collaborate with Marketing, Product, and KYC Teams to ensure a seamless onboarding experience and provide critical insights to all stakeholders.

About the Role:

As a Business Development Executive, your responsibilities will include:

• Driving Market Expansion: Engage with prospective SME members, address objections, and effectively communicate the benefits of using the Tide app for their business needs.
• Converting Leads into Active Members: Proactively call prospective members who have started an application, provide support, and guide them through the completion process to ensure a smooth onboarding experience.
• Building Strong Relationships: Establish trust and rapport with prospective members, understanding their business needs and identifying opportunities to introduce relevant financial products and services.
• Ensuring Compliance and Troubleshooting Issues: Work closely with KYC agents to verify documentation, assist members in resolving any application issues, and ensure all regulatory requirements are met.
• Maximizing Upselling Opportunities: Stay updated on our product offerings and use a consultative sales approach to recommend additional services that align with prospective members' needs.
• Providing Valuable Insights: Gather feedback from potential members on onboarding challenges and share these insights with internal teams to drive continuous improvement.

What We Are Looking For:

As a Business Development Executive, you will be the key link between our finance app and potential SME members, helping them understand the value of joining a leading fintech platform. Your role requires a blend of strong sales skills, customer-centric thinking, and adaptability to convert high-interest leads into active members. We are looking for someone who:

• Has native-level proficiency in spoken and written French to engage effectively with our target market.
• Brings experience in telesales, business development, or customer service, with a proven ability to convert leads into customers.
• Is target-driven and commercially focused, with the ability to upsell relevant products and maximize revenue opportunities.
• Is a proactive self-starter, comfortable working in a fast-paced and evolving environment.
• Thrives in an agile setting, adapting to shifting priorities, new products, and changing market dynamics.
• Puts members first, ensuring a smooth and engaging onboarding experience while addressing any objections or concerns.
• Has strong problem-solving skills and a keen eye for detail, especially when working with KYC requirements and compliance processes.
• (Ideally) Has knowledge of compliance, KYC, AML, and financial regulations, or previous experience in the fintech sector.
• (Bonus) Has experience using Zendesk, predictive dialers, or other CRM/sales engagement tools to optimize workflows.

This role is perfect for someone who is self-motivated, resilient, and passionate about helping SMEs access the best financial solutions.

What You’ll Get In Return:

• 27 days paid annual leave.
• 3 paid days off for volunteering or L&D activities.
• Extended maternity and paternity leave covered by the company.
• Personal L&D budget.
• Additional health & dental insurance.
• Mental wellbeing platform.
• Snacks, light food, drinks in the office.
• WFH equipment allowance.
• Flexible working from home.
• Sabbatical Leave.

Tidean Ways of Working

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

Tide is a Place for Everyone

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

Disclaimer:

• Tide does not charge any fees at any stage of the recruitment process.
• All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
• Communication from Tide will only come from an official @tide.co email address.
• Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
• Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
• Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide’s Recruitment Privacy Notice.