Senior UX Designer

Location: Amsterdam, Hybrid

About DEPT®:

DEPT® is a leading Growth Invention company dedicated to helping the world’s most ambitious brands accelerate their growth. Operating at the nexus of technology and marketing, our 4,000+ specialists deliver innovative services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We pride ourselves on being 50|50 tech and marketing, partner-led, and first to move. Our clients include industry giants like Google, Lufthansa, Meta, eBay, and OpenAI. DEPT® has proudly held B Corp and Climate Neutral certifications since 2021.

Job Purpose

As a Senior UX Designer within our Experience & Engineering team in the Netherlands, you will be instrumental in crafting exceptional and engaging digital experiences. This role combines technical development skills with design expertise to deliver future-ready solutions for our clients, including Gant, Inter Milan, bol.com, and Just Eat Takeaway. You will transform complex challenges into beautiful, smart, and high-converting digital products, setting the standard for mobile-first customer journeys and confidently leading design direction and stakeholder presentations.

What You’ll Do:

• Customer Journey Design: Map, define, and optimize high-performing, mobile-first customer journeys across multiple touchpoints and channels.
• Brand to Conversion: Translate complex brand strategies into seamless digital campaign journeys, encompassing paid media, CRM, landing pages, Product Listing Pages (PLPs), and Product Detail Pages (PDPs).
• Conversion Optimization: Balance brand objectives with conversion-focused UX principles, identifying funnel friction points and proposing swift, pragmatic solutions.
• Design Documentation: Substantiate design choices with clear annotations, interaction models, and suggestions for animation.
• Prototyping & Systems: Create prototypes to validate concepts and iterate intelligently on component-based design systems.
• Team Leadership: Brief, mentor, and manage junior designers to ensure flawless project delivery.
• Client Relationship Management: Own the client relationship from a UX perspective, confidently presenting concepts to senior stakeholders and effectively navigating feedback.
• Cross-Disciplinary Collaboration: Partner fluidly with visual designers and engineering teams to deliver exceptional digital products.

What You’ll Bring:

• Senior-level UX design experience with a strong foundation in e-commerce and full-funnel digital campaigns.
• Proven track record of designing end-to-end digital journeys across paid media, CRM, and key commerce touchpoints (PLPs, PDPs).
• Deep understanding of translating brand storytelling into digital setups that drive both user engagement and commercial performance.
• Extensive knowledge of e-commerce best practices, conversion rate optimization (CRO), and user psychology.
• Familiarity with diverse digital campaign assets (talent/collabs, lifestyle, category, product) and their function across the awareness-to-conversion funnel.
• Advanced proficiency in working with and intelligently iterating on complex component-based design systems.
• Exceptional communication and presentation skills, comfortable discussing business metrics and user flows.
• A pragmatic, fast-moving mindset, knowing when to innovate and when to execute efficiently to meet deadlines.

We Offer:

• Flexible Hybrid Work: Enjoy a hybrid policy (2-3 days in the office) with the flexibility to work abroad for 13 weeks annually.
• Generous Vacation: 24 vacation days per year, with the option to purchase unlimited additional days.
• Learning & Development: Access to DEPT®/YOU Learning Menu and Special Programs for skill development.
• Health & Wellness: Support for your well-being through OpenUp platform, gym/wellness discounts, and healthy office lunches.
• Commuting Benefits: Discount on lease bikes and NS Business Card for hassle-free commutes.
• Company Recognition: Certified B Corp®, Great Place To Work (Netherlands), and 'Agency of the Year' awards.
• Client Exposure: Opportunity to work with a diverse range of awesome clients.
• Comprehensive Benefits: Discover more employee benefits here.

Why DEPT®?

We are a Growth Invention company driven by pioneering ideas, rapid action, and a commitment to moving further. Our culture is built on three core values: better together, relentlessly curious, and get sh*t done. At DEPT®, you'll find the freedom to explore, the space to collaborate, and the trust to make a real impact.

Diversity, Equity & Inclusion

DEPT® is committed to creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek diverse talent and encourage applications from individuals of all backgrounds. If you're unsure about meeting every qualification, please apply – we value potential and are committed to giving everyone a fair chance. We also welcome discussions regarding any reasonable adjustments needed during the recruitment process.