Sr Director Analyst – ERP Technology (Remote – U.S.)

About the Role

Gartner Analysts are industry thought leaders who produce essential research, market predictions, and best practices for a wide array of world-leading organizations. As a Director, you will possess a keen ability to identify market gaps, challenges, and solutions. Your expertise will empower clients to make informed decisions, resolve complex issues, and implement new practices that drive their businesses toward key objectives. You will publish these insights as pragmatic and/or provocative research. Furthermore, you will reinforce Gartner's value daily by engaging clients through in-person and virtual meetings, sales support, Gartner conferences, and industry events.

What You Will Do

• Deliver impactful insights to guide clients toward optimal actions for themselves and their organizations. Approximately 40% of your work week will involve virtual client calls with diverse companies and governments, addressing questions like "How do we manage custom ERP extensions using PaaS?" or "Should we adopt a single- or multiple-vendor ERP strategy?"
• Research, analyze, and predict market trends and shifts (15% of work week). Forecast specific market developments, assist clients in their selection processes, and help vendors with their positioning.
• Apply critical thinking skills to deconstruct and reframe challenging client questions. Identify the root cause of client barriers or needs and reframe thinking to drive strategic progress.
• Utilize research insights to create high-quality, clear, actionable, "must-have" papers, presentations, and videos (30% of your work week), adhering to research best practices and methodologies.
• Present insights in virtual and face-to-face client interactions, as well as at Gartner events, industry conferences, and client briefings.
• Collaborate actively within research communities to develop and refine ideas. Provide high-quality, timely peer reviews of research content and help the team achieve consensus research positions.
• Proactively support internal stakeholders (e.g., Research Engagement Services (RES), Sales, and Service) to serve and retain clients, and to advance their critical business priorities.
• Develop new research and ideas through thought leadership, offering compelling, actionable approaches to client needs and requests that accelerate client action.
• Demonstrate thought leadership in establishing research positions across a team of analysts.
• Build credibility as a domain or industry expert to represent Gartner research, methodology, and strategy.
• Mentor and coach team members.

What You Will Need

• 12+ years of experience within an IT organization or as an employee of an ERP vendor. This experience should encompass strategy development, business systems integration, vendor evaluation and selection, and the operation, upgrade, and evolution of the ERP domain.
• Experience implementing cloud applications from vendors such as Oracle, SAP, Workday, or Microsoft.
• Basic knowledge of ERP instance and consolidation strategy.
• Bachelor's degree or equivalent experience; Graduate degree preferred.
• Executive presence, with the ability to establish immediate credibility with technology executives.
• Strong written and verbal communication, analytical, and presentation skills; ability to engage clients and respond effectively to questions.
• Ability to learn quickly and willingness to take a definitive position.
• Ability to work independently while being intrinsically motivated to collaborate across teams and support the workflow of others in a multicultural, global, and matrixed environment.
• Strong organizational skills; ability to meet tight deadlines and produce high-quality deliverables.
• Superior analytical skills, with the ability to apply conceptual models, recognize patterns, and draw and defend conclusions.
• Excellence in research and writing ability.
• Proficiency in analyzing and synthesizing data; ability to effectively apply patterns and frameworks to client challenges.
• Strong business and financial acumen.
• Subject matter expertise comfortable presenting at large and small-scale speaking engagements.
• Agile learner, adept at navigating highly matrixed environments.
• Ability to effectively adjust communication style to different audiences.
• Willingness and ability to travel up to 25% (where applicable).

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Who Are We?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 20,000 associates globally, supporting over 13,000 client enterprises in ~90 countries and territories. We perform important, interesting, and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy, and drive to make a difference. The bar is set unapologetically high, as is the impact you can have here.

What Makes Gartner a Great Place to Work?

Our vast, virtually untapped market potential offers limitless opportunities—opportunities that may not even exist right now—for you to grow professionally and flourish personally. Your passion and performance will drive your advancement. We hire remarkable people who collaborate and win as a team. Our singular, unifying goal is to deliver results for our clients. Our teams are inclusive, comprising individuals from diverse geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. Year after year, Gartner is recognized worldwide as a great place to work.

Gartner is the World Authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner provides proactive, objective guidance throughout clients’ AI journeys, setting the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, playing a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes. It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping how we operate. If you're passionate about AI and want to be part of a team guiding the leaders who shape the world, Gartner is the place for you.

What Do We Offer?

Gartner offers world-class benefits, highly competitive compensation, and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive—working virtually when productive and engaging with colleagues in a vibrant community that is purposeful, engaging, and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is $172,000 - $202,500 USD. Actual salaries may vary based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide specific details on bonus or incentive programs to eligible candidates. We also offer market-leading benefit programs, including generous PTO, a 401(k) match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

Gartner is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status, and to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage due to your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by emailing ApplicantAccommodations@gartner.com.

Job Requisition ID:110839

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