Strategic Partnerships Director

About peopleworth

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we collaborate with a variety of forward-thinking partners and are excited to share this opportunity within our growing group.

Role Overview

The Strategic Partnerships Director is responsible for managing and developing key partner relationships, ensuring the successful coordination and delivery of strategic education-focused initiatives across multiple stakeholders. This role emphasizes governance, reporting, risk management, stakeholder engagement, and identifying opportunities for long-term partnership growth and sustainability. You will serve as a trusted advisor, collaborating with internal teams and senior external stakeholders to ensure commitments are met, issues are resolved efficiently, and partnership objectives are achieved.

Key Responsibilities

• Manage strategic partner relationships and serve as a trusted point of contact for senior stakeholders.
• Support overall partnership engagement success through proactive account management and stakeholder collaboration.
• Oversee operational planning, risk management, and delivery activities across key phases of partner engagements.
• Identify, manage, and resolve escalated issues, ensuring timely communication and effective outcomes.
• Coordinate cross-functional teams to ensure commitments are met and activities align with partnership objectives.
• Prepare and present governance reports, business reviews, and performance updates to internal and external stakeholders.
• Provide strategic insights and recommendations to enhance partnership performance and long-term value creation.
• Coach and guide internal teams on effective partner engagement practices and account management approaches.
• Develop a deep understanding of partner objectives to identify opportunities for expanded support and strengthened relationships.
• Contribute to the development and improvement of partnership management processes, systems, and operational frameworks.

Requirements

• Demonstrated experience in senior account management, partnership management, or client relationship leadership roles.
• Minimum of two years of experience managing key accounts, strategic partnerships, or complex stakeholder relationships.
• Proven experience coordinating projects involving multiple internal and external stakeholders.
• Strong client service orientation with a demonstrated ability to build productive and trusted relationships.
• Knowledge of digital education, online learning, higher education, or related sectors is advantageous.
• Excellent written and verbal communication skills, including report writing, presentation development, and proposal creation.
• Strong organizational skills with exceptional attention to detail and the ability to manage competing priorities.
• Experience working independently while effectively collaborating with geographically distributed teams.
• Demonstrated problem-solving, decision-making, and risk management capabilities.
• Commitment to continuous learning, improvement, and professional development.

Benefits

• Collaborative, people-centered performance culture.
• Opportunities for growth in a fast-paced environment.
• Exposure to strategic stakeholder engagement and partnership leadership opportunities.
• Opportunity to work with diverse teams across multiple regions and time zones.

Our Recruitment Process

The peopleworth Employer Group follows a fair, transparent, and multi-stage recruitment process designed to ensure mutual fit:

• Application Submission: Complete the online form and answer brief application questions.
• Initial Screening: Your application is reviewed for role alignment; successful candidates move to the longlist.
• Video Interview Stage: You'll be invited to record short responses to 3-4 role-specific questions.
• Live Interviews: Shortlisted candidates join first-round interviews (and, where applicable, second or third rounds depending on the role).
• Final Shortlist & Verification: Reference and background checks are completed.
• Offer & Contracting: Successful candidates receive formal offers and contract documents.
• Pre-boarding & Onboarding: Once accepted, you'll complete a pre-boarding process before officially joining your employing organization within the Employer Group.

Throughout every stage, we value clear communication, respectful engagement, and timely feedback.