Account Manager, Media

Who We Are

StackCommerce is the premier content-driven commerce platform, seamlessly connecting brands with engaged audiences throughout the entire customer journey. Our extensive network includes over 2,500 brands, 8,000 creators, and thousands of leading media outlets, alongside our direct-to-consumer marketplace, StackSocial. As a TPG portfolio company, we've expanded our reach through strategic acquisitions, reinforcing our position as a leader in the e-commerce space.

The Role

We are seeking an Account Manager for a 100% remote position. This role is central to supporting our portfolio of media clients, with responsibility for managing content and marketing campaigns across both brand and publisher teams. The ideal candidate possesses direct client service experience and a proven history of successfully managing large-scale performance marketing campaigns.

What You'll Do

• Account Execution: Serve as the primary point of contact for sold content campaigns, managing daily tasks to ensure program success and foster positive client relationships. Proactively identify and resolve any obstacles hindering goal achievement.
• Project Management: Oversee the complete lifecycle of content campaigns, including leading kick-off calls, managing client and partner deliverables, setting and adhering to deadlines, communicating progress to all stakeholders, and ensuring a successful launch.
• Campaign Optimization: Monitor campaign performance post-launch, utilizing metrics to optimize active campaigns with publisher clients. Ensure accountability for performance and maximize overall results.

What You'll Bring

• 3-5 years of experience in online marketing, e-commerce, or affiliate marketing.
• Knowledge of Affiliate Marketing and Networks (e.g., ShareASale, Commission Junction, Impact, Rakuten).
• Familiarity with basic media buying on social and programmatic platforms, including whitelisting SOPs.
• Bachelor's degree.
• Advanced proficiency in Excel/Sheets, including formatting, formulas, and report customization.
• Demonstrated success in a client-facing role.

The Ideal Candidate Is

• Dedicated to providing unsurpassed customer service and building lasting client relationships.
• Highly motivated and driven to achieve excellent results.
• Possesses strong written and verbal communication skills.
• Exhibits exceptional attention to detail.
• Thrives in a fast-paced environment and excels at organizing complex tasks.
• Skilled at prioritizing competing objectives and managing time effectively.
• Consistently accountable, meeting deadlines and fulfilling commitments.
• Enjoys working autonomously while being driven by clear goals.
• A strong collaborator within a remote team environment.

Compensation

The anticipated annualized salary range for this role is $80,000 - $100,000. This range is subject to change based on market conditions. Your specific base pay will be determined by factors such as demonstrated skills, relevant education, experience, qualifications, travel requirements, and job location.

Benefits + Perks

• Health Benefits: Comprehensive medical, dental, vision, life, and short-term/long-term disability insurance.
• 401K: Eligible from your first day of employment.
• Super Flex Time: Flexibility to manage personal errands while ensuring work completion.
• Unlimited Vacation: Unlimited PTO, plus company-wide office closure between Christmas and New Year's.
• Generous Parental Leave: 12 weeks paid pregnancy disability/bonding leave and 4 weeks paid paternity leave.
• WFH Office: Stipend for home office setup and internet costs.
• Events: Virtual happy hours, team bonding budgets, culture events, and an annual company offsite.

StackCommerce is an equal-opportunity employer. We do not discriminate based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by law.