Sales Development Representative (SDR)

About Definitive Healthcare

At Definitive Healthcare (NASDAQ: DH), we transform data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people—paving the way for smarter decisions and greater impact.

Headquartered just outside of Boston, Massachusetts, Definitive Healthcare operates across North America, Europe, and India, supporting a growing global client base of more than 2,400 customers since our founding in 2011. We are proud of our numerous workplace honors, including Built In’s 100 Best Places to Work in Boston (2024 & 2025), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India.

We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups, we strive to promote connection, education, and inclusion.

About the Position

As an SDR, you will be at the forefront of our sales efforts, working closely with both the sales and marketing teams to identify and nurture qualified leads for the Sales Executive Team. This hybrid role provides the perfect foundation for individuals early in their sales careers who are eager to develop into full-cycle sales professionals. Our SDR program serves as a key talent pipeline for promotion into Sales Executive positions.

What You’ll Do

• Lead Generation: Proactively drive targeted campaigns, including cold-calling, email outreach, and social selling, to identify and engage qualified leads.
• Appointments & Demos: Schedule qualified meetings, product demonstrations, and discovery calls for Sales Executives, helping them move opportunities forward.
• Sales Collaboration: Partner with Sales Executives to strategically identify and prioritize target prospects, leveraging data and analytics to refine outreach.
• Lead Qualification: Qualify inbound leads from marketing efforts, nurturing them through the sales funnel. Engage with prospects to assess their needs, aligning their goals with our solutions.
• Product Knowledge: Build a strong understanding of our product’s use cases and customer verticals, allowing you to communicate its value effectively.
• Continuous Improvement: Collaborate with your manager and marketing to provide feedback on messaging and campaign effectiveness.
• Professional Development: Take part in regular sales training and development programs. This role offers fast-track career growth opportunities into Sales Executive roles.

What You’ll Need

• A college degree or equivalent relevant experience, along with prior experience in a customer-facing role/s, is required. Experience in technology, data, or SaaS is a plus.
• Ability to cold-call, identify decision-makers, and cultivate relationships with potential clients.
• Excellent verbal and written communication skills, with the ability to build relationships and convey complex value propositions clearly.
• A history of self-motivation, goal orientation, and resilience in fast-paced, competitive environments.
• Familiarity with CRM systems, sales automation tools, and email marketing platforms. An ability to learn and leverage new technology quickly.
• Ability to interpret data and insights to refine outreach strategies, with a focus on improving lead conversion rates.
• A desire to grow into a full-cycle sales role, with a passion for continuous learning and professional development.
• Energy, enthusiasm, humor, and compassion—someone who thrives in a collaborative and fast-paced environment.

What You’ll Experience

• Career Advancement: We prioritize internal promotions and offer clear paths for progression into sales roles.
• Ongoing Training: Access to sales and professional development programs to accelerate your growth.
• Innovative Environment: Work with cutting-edge sales tools and data-driven strategies.
• Supportive Team: Collaborate with experienced leaders and mentors who are invested in your success.

Compensation and Benefits

The salary range for this position is $38,000 – $72,000 per year, which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual pay within this range will be determined based on factors such as relevant experience, skills, and qualifications.

Depending on the position, employees may also be eligible to participate in a company bonus or commission plan. All employees are eligible for a comprehensive benefits package, including medical, dental, and vision coverage, unlimited paid time off, and participation in the company’s 401(k) plan with employer contribution.

Why We Love Definitive, and Why You Will Too!

• Industry-leading products.
• Work hard, and have fun doing it.
• Incredibly fast growth means limitless opportunity.
• Flexible and dynamic culture.
• Work alongside some of the most talented and dedicated teammates.
• Definitive Cares, our community service group, gives all of us a chance to give back.
• Competitive benefits package including great healthcare benefits and a 401(k) match.

What Our Employees Are Saying About Us on Glassdoor:

• "Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed." - Business Development Manager
• "Great team. Amazing growth. Employees are treated very well." - Research Analyst
• "I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there." - Profile Analyst

If you don’t fit all of these qualifications, but believe you’re still a great fit, feel free to apply and tell us why in your cover letter.

If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.

Definitive Hiring Philosophy

Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you’re interested in working in a fast growing, exciting working environment – we encourage you to apply!

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