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Finance & Customer Service Accountant (m/w/d)

Dorothee Schumacherā€¢šŸŒ Mannheim•Estimated: $80,000 - $120,000
Accounts Receivable

✨ AI Insights & Summary

This role at DOROTHEE SCHUMACHER offers a unique blend of financial responsibility and customer-facing interaction within the fashion industry. The ideal candidate will leverage their accounting skills to manage accounts receivable and customer inquiries, contributing to efficient financial processes while ensuring a positive customer experience. It's a fantastic opportunity for someone service-oriented with a knack for numbers to make a tangible impact in a design-driven company.

FINANCE & CUSTOMER SERVICE ACCOUNTANT (M/W/D)

About DOROTHEE SCHUMACHER:
Join the DOROTHEE SCHUMACHER family and leave your creative footprint while crafting unforgettable moments. We are a dynamic team dedicated to excellence and innovation.

About the Role:
We are seeking a part-time FINANCE & CUSTOMER SERVICE ACCOUNTANT to join our team immediately. This position combines customer service excellence with strong accounting knowledge, focusing on managing accounts receivable and ensuring smooth financial operations.

Your Responsibilities:

  • Manage and administer debtor accounts.
  • Create, review, and follow up on invoices.
  • Monitor incoming payments and resolve outstanding issues.
  • Execute dunning processes and receivables management.
  • Handle customer correspondence regarding invoices, payments, and account balances via phone and email.
  • Process customer inquiries and complaints in close collaboration with relevant departments.
  • Maintain and update customer master data.
  • Support month-end and year-end closing procedures.
  • Generate analyses and reports.

Your Qualifications:

  • Successfully completed commercial apprenticeship (e.g., Industrial Clerk, Office Management Clerk, Tax Assistant) or comparable qualification.
  • Initial professional experience in accounts receivable, receivables management, or commercial customer service.
  • Proficient in MS Office, especially Excel.
  • Experience with ERP or accounting systems is advantageous.
  • Friendly and professional demeanor in customer interactions.
  • Structured, meticulous, and independent work approach.
  • Strong communication skills and a pronounced service orientation.
  • Good German and English language skills (written and spoken).

Benefits:

  • Modern office with unique design elements & direct river view.
  • Spacious outdoor area with roof terrace and company garden.
  • Numerous team events.
  • Food & Snacks, Coffee & Tea.
  • Dogs are welcome.
  • Excellent public transport connections.
  • Gym membership cooperation.
  • Company pension scheme.
  • Company health promotion.
  • Training and study support.
  • Employee discounts tied to monetary benefits.

Join Our Team:
Sounds like you? Join our DS-Family! We look forward to receiving your comprehensive application, including your salary expectations and earliest possible start date.

Apply Now

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Job Overview

Posted6/16/2026
CategoryCustomer Support
SourceArbeitnow

FAQ

Is this position remote?

The Finance & Customer Service Accountant (m/w/d) role is a remote opportunity. The location specified is Mannheim.

What is the salary?

The salary is not explicitly stated, but is competitive and based on experience.

How do I apply?

You can apply by clicking the "Apply for this role" button above to submit your application on the hiring website.

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