About Youna

Youna is an AI chatbot designed to provide low-threshold support for individuals experiencing racism, ensuring safety, empathy, and a focus on equality. The multi-agent system reliably assists users with legal questions, education, mental support, and guidance.

The Role

As a Tech Product Manager, you will be responsible for the further development of our AI chatbot and the expansion of the multi-agent system. This includes active participation in development, especially within Langfuse. You will bridge user needs with technical excellence, prioritize effectively, and ensure rapid learning, secure scaling, and measurable impact.

Responsibilities

Product

• AI Product Development: Further develop LLM/RAG and multi-agent flows (orchestration, tooling, guardrails, evaluation).
• Compliance & Security: Consider GDPR/EU AI Act, establish privacy-by-design, safety policies, and evaluation.
• Product Strategy & Roadmap: Sharpen product vision, define goals, set priorities, and maintain the backlog.
• Discovery & UX: Conduct research, formulate hypotheses, prototype, run A/B experiments, and validate.

Tech (Hands-on)

• Langfuse Ownership: Set up datasets, scores, and evaluations; create dashboards and alerting for quality, safety, and performance.
• Delivery: Implement incremental improvements.
• Data & Quality: Enrich knowledge/vector stores, implement monitoring and feedback loops, reduce hallucinations and bias.
• Measurability: Define metrics (e.g., task success, latency, safety triggers) and make them usable in dashboards and experiment analyses.

Qualifications

Must-haves

• Minimum 3 years of product management experience in a tech environment (AI/ML products are a plus).
• Confident prioritization and roadmapping skills.
• Practical experience in discovery (interviews, problem/solution fit).
• Solid understanding of modern AI stacks (LLMs, prompt design, RAGs, multi-agent systems, vector databases).
• Experience developing with Langfuse.

Nice-to-haves

• Experience with multi-agent orchestration.
• Knowledge of guardrails/safety, retrieval quality.
• Experience with frontend development.
• Conversational UX.
• Voice/multimodality, accessibility.

Benefits

• Meaningful product with societal impact.
• Remote-first, flexible working hours, team meetups in Berlin.
• Employment: 50-70%, fixed-term.

Application Instructions

Submit a short CV or LinkedIn profile plus 2-3 relevant projects/products with your specific impact. We welcome applications from all backgrounds; diversity makes our product better. If you meet ~70% of the requirements, please apply – we'll grow the rest together.