Project Manager - Microsoft Dynamics 365 CRM & Field Service (Fully Remote / FTE)
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NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
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About the Role
We are currently seeking a Project Manager - Microsoft Dynamics 365 CRM & Field Service (Fully Remote / FTE) to join our team in Remote, Texas (US-TX), United States (US).
NTT DATA is seeking an experienced Project Manager to lead end-to-end delivery of Microsoft Dynamics 365 CRM and Field Service implementations. The role requires strong project governance, stakeholder management, and execution capabilities to ensure successful delivery within scope, timeline, and budget.
Key Responsibilities
- Plan, manage, and execute project timelines and deliverables for Dynamics 365 CRM and Field Service implementations
- Lead Agile ceremonies including daily stand-ups, sprint planning, and sprint reviews to ensure team alignment
- Manage project scope, budget, and resources, proactively identifying and addressing variances
- Track project progress, risks, issues, and dependencies, and drive timely resolution
- Remove team blockers and facilitate issue resolution across functional and technical teams
- Maintain project documentation, status reports, and governance artifacts for internal and client visibility
- Drive stakeholder engagement, ensuring clear communication and expectation management throughout the project lifecycle
- Coordinate cross-functional teams including business, functional, technical, and QA teams
- Support post-go-live activities, including hypercare coordination with operations teams
- Capture lessons learned and continuous improvement opportunities
Required Qualifications
- 8+ years of experience in IT project/program management
- 8+ years Proven experience delivering Microsoft Dynamics 365 CRM and/or Field Service projects
- 8+ years Strong expertise in project planning, execution, and governance
- 8+ years Experience managing scope, budget, resources, and risks
- 8+ years Hands-on experience with Agile and Waterfall methodologies
- 8+ years Experience with tools such as Azure DevOps, Jira, MS Project, or similar
Preferred Qualifications
- PMP, PRINCE2, or equivalent certification
- Experience managing large-scale enterprise implementations
- Exposure to Power Platform (Power Apps, Power Automate)
- Domain experience in Utilities, Manufacturing, Telecom, or similar industries
Soft Skills
- Excellent communication and stakeholder management skills
- Ability to collaborate effectively with technical and business teams
- Strong organizational and multitasking abilities
- Proactive, solution-oriented mindset with strong decision-making skills
- Team-oriented approach with focus on delivery excellence and knowledge sharing
Additional Information
#LI-NorthAmerica
How to Apply
To apply: https://weworkremotely.com/remote-jobs/ntt-data-project-manager-microsoft-dynamics-365-crm-field-service-fully-remote
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Job Overview
FAQ
Is this position remote?
The Project Manager - Microsoft Dynamics 365 CRM & Field Service (Fully Remote / FTE) role is a hybrid opportunity. The location specified is Anywhere in the World.
What is the salary?
The salary is not explicitly stated, but is competitive and based on experience.
How do I apply?
You can apply by clicking the "Apply for this role" button above to submit your application on the hiring website.
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