Job Title: Tech Product Manager:in (KI-Chatbot)

About Youna

Youna is an AI chatbot designed to provide accessible, safe, and empathetic support for individuals experiencing racism. Our multi-agent system reliably assists users with legal questions, education, mental well-being, and guidance, all with the goal of fostering a more equitable world.

About The Role

As a Tech Product Manager:in, you will spearhead the advancement of our AI chatbot and the expansion of its multi-agent system. This role involves active participation in the development process, with a particular focus on Langfuse. You will bridge user needs with technical excellence, prioritize high-impact features, and ensure rapid learning, secure scaling, and measurable user benefit.

Responsibilities

Product

• AI Product Development: Drive the evolution of LLM/RAG and multi-agent flows, including orchestration, tooling, guardrails, and evaluation.
• Compliance & Security: Ensure adherence to GDPR/EU AI Act, implement Privacy-by-Design principles, and establish safety policies and evaluation frameworks.
• Product Strategy & Roadmap: Refine the product vision, define objectives, set priorities, and maintain the product backlog.
• Discovery & UX: Conduct user research, formulate hypotheses, develop prototypes, run A/B experiments, and validate product features.

Tech (Hands-on)

• Langfuse Ownership: Set up datasets, scores, and evaluations; configure dashboards and alerting for quality, safety, and performance.
• Delivery: Implement incremental improvements to the product.
• Data & Quality: Enhance knowledge/vector stores, establish monitoring and feedback loops, and work on reducing hallucinations and bias.
• Measurability: Define key metrics (e.g., Task Success, Latency, Safety Triggers) and ensure their availability for dashboards and experiment analysis.

Qualifications

Must-haves

• A minimum of 3 years in Product Management within a tech environment, with AI/ML product experience being advantageous.
• Proficiency in prioritization and roadmapping.
• Practical experience in product discovery, including user interviews and problem/solution fit assessments.
• A solid understanding of modern AI stacks, including LLMs, Prompt Design, RAGs, Multi-Agent systems, and Vector Databases.
• Experience developing with Langfuse.

Nice-to-haves

• Experience with multi-agent orchestration.
• Knowledge of guardrails, safety mechanisms, and retrieval quality.
• Experience with frontend development.
• Familiarity with Conversational UX.
• Experience with Voice/Multimodality and Accessibility.

Benefits

• Contribute to a meaningful product with significant societal impact.
• Enjoy a remote-first work environment with flexible working hours and team meetups in Berlin.
• Employment Type: 50-70%, fixed-term contract.
• Application: Submit a brief CV or LinkedIn profile along with 2-3 relevant projects highlighting your specific impact.

We welcome applications from all backgrounds. Diversity enhances our product. If you meet approximately 70% of the requirements, we encourage you to apply – we can grow the rest together.