Intern Knowledge Management Analyst

The Team

You will be joining the Knowledge Management team, a specialized unit within Corporate Engagement & Programs (CEP). CEP is a highly collaborative, global department with team members across Bangalore, Munich, Madrid, and the US. Our Knowledge Management mission is critical and forward-looking: to update our vast organizational knowledge across more than 20 distinct tools, ensuring it is fully AI-ready. Based in our Bangalore office, you will operate in a dynamic environment characterized by extensive cross-departmental work.

The Role

As an Intern Knowledge Management Analyst, you will play a key role in transforming how our organization shares and leverages knowledge. You’ll work with stakeholders across multiple departments to increase engagement with knowledge management initiatives, uncover organizational challenges, and develop innovative solutions to improve knowledge sharing. This is your opportunity to see your ideas come to life, make a tangible impact on organizational effectiveness, and gain exposure to business operations across Celonis.

What You’ll Do

• Engage and manage stakeholder groups to support their progress and encourage participation in knowledge management initiatives.
• Bring fresh ideas and perspectives to group discussions and propose innovative approaches to knowledge sharing challenges.
• Develop and execute strategies for enabling knowledge sharing and collaboration across cross-functional teams.
• Identify and implement new methods to increase engagement with knowledge management posts and initiatives.
• Facilitate problem-sharing sessions with stakeholders and synthesize insights to drive improvements.

Qualifications

• Actively pursuing or holding a degree in Engineering, Marketing, Program Management, Data Analysis, or a Master of Business Administration.
• Strong communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
• Demonstrated ability to think strategically, connect complex ideas, and solve problems independently.
• Excellent time management and reliability in meeting commitments and deadlines.
• Outgoing personality with strong people engagement abilities and comfort speaking publicly.
• Prior internship experience in relevant domains is a plus.
• Technical skills such as Python or ML experience are nice-to-have but not mandatory.
• Excellent verbal and written communication in English.

What Celonis Offers

• Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
• Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
• Unrivaled Family Support: Benefit from an inclusive parental leave policy (24 weeks fully paid for primary carers, 12 weeks for supporting carers).
• Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, with a flexible hybrid work model.
• Continuous Growth: Elevate skills through a 70-20-10 learning framework, mentorship programs, and a dedicated learning platform.
• Holistic Well-being: Prioritize health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks."
• Drive Sustainability: Participate in annual Impact Days for volunteering.
• Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in annual Inclusion Days.
• Value-Driven Impact: Join a mission-led organization with core values driving every decision.

About Us

Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.