⨠AI Insights & Summary
Embark on a rewarding career with BCD Travel, a global leader shaping the future of business travel. This remote Senior Travel Agent position offers an exceptional opportunity to be the client's primary point of contact, leveraging your expertise to ensure seamless travel experiences. If you possess a passion for customer service, a deep understanding of the travel industry, and thrive in a collaborative, flexible environment, this role is ideal for making a significant impact while enjoying professional growth and global exposure.
About BCD Travel
BCD Travel helps companies travel smarter and achieve more through innovative digital experiences that simplify business travel. With over 15,000 dedicated team members serving clients in 170+ countries, we are committed to shaping a sustainable future for business travel. Our comprehensive suite of solutions includes meetings and events management and global consultancy services. In 2024, BCD achieved US$22.9 billion in sales.
About the Role: Senior Travel Agent (Remote)
As a Senior Travel Consultant, you are the vital link between our clients and BCD Travel. You will manage client requests, provide expert consultation, and ensure all travel arrangements comply with regulations. This full-time role is based in the United States and offers a remote work arrangement.
What You'll Do:
- Search for and confirm travel reservations for clients.
- Maintain a strong understanding of client travel policies and provide consistent consultation.
- Fulfill requests related to regulatory compliance (DOT, TSA, passports, visas, etc.).
- Provide clients with industry information, including fare details, exchange costs, and penalties.
- Identify opportunities to improve operational processes and commercial relationships with clients.
- Actively maintain and expand knowledge of various travel industries.
About You:
- Extensive experience as a Travel Agent.
- Working knowledge of travel industry policies, procedures, and processes.
- Advanced skills in GDS Sabre.
- Strong verbal and written communication skills in English.
What We Offer You:
- Flexible working hours and remote work opportunities.
- Opportunities for professional skill and career development.
- Generous vacation days.
- A competitive compensation package including wellbeing tools (mental, physical, financial).
- Travel industry professional perks and discounts.
- An inclusive work environment that celebrates diversity.
- Opportunities for unique, often global, experiences.
- Commitment to sustainability and community involvement.
About Us:
We are a company that values motivated and passionate people, open communication, collaboration, and a flexible work-life balance. We make a difference through charitable activities and are dedicated to building a diverse, inclusive, and authentic workplace. We encourage applications from candidates whose experience may not align perfectly but are excited about the role.
Important Information:
- Compensation is based on professional background, experience, qualifications, and geographical location.
- Flexibility in scheduling is a core requirement.
- Reasonable accommodations are provided for employees with disabilities. Contact careers@bcdtravel.com for accommodation requests.
Connect with Us:
- Blog: https://www.bcdtravel.com/blog/
- LinkedIn: https://www.linkedin.com/company/bcd-travel/
- Instagram: https://www.instagram.com/bcdtravel/
- Facebook: https://www.facebook.com/bcdtravel/