Qualitative Project Manager (Remote) EU hours

About M3

A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.

About the Business Division

This role is part of QQFS, a Gothenburg based fieldwork agency and a wholly owned subsidiary of M3 Inc. QQFS is a leading provider of data-collection services for the pharmaceutical and healthcare industry. We specialize in conducting both qualitative and quantitative market research in The Nordics and Benelux regions, in addition to Austria and Switzerland.

Job Description

Essential Duties and Responsibilities

• Manage qualitative projects through their entire lifecycle, including managing clients, partners, and healthcare professionals. Project management of quantitative projects may also be expected.
• Facilitate screening, scheduling, and confirming respondents for various qualitative methodologies (TDIs, focus groups, online interviews), ensuring they are prepared per client requirements. Swiftly address no-shows, late respondents, and last-minute material needs.
• Set up and test surveys/screeners, monitor statistics, manage respondent honoraria, and handle project closing, auditing, and invoicing within a technology-based system.
• Coordinate and lead project kickoff meetings to ensure all parties understand project specifications, client needs, timelines, and responsibilities.
• Provide regular updates and progress reports on recruitment status to meet client needs.
• Proactively identify potential fielding concerns and issues during projects. Partner with sales and operations teams to address issues and recommend performance improvements.
• Manage and leverage relationships with domestic and international vendors for accurate and timely deliverables, communication, and issue resolution.
• Manage study profitability by monitoring and accounting for all project costs affecting the budget.
• Provide guidance and mentoring to Market Research Project Management team members as needed.

Qualifications

Education and Training Required

• Bachelor’s Degree or equivalent work experience.

Minimum Experience

• 2-3 years of experience in market research project management, preferably in healthcare.
• Preferably, experience working with qualitative methodology.

Knowledge, Skills, and Abilities

• Self-motivated with exceptional time management, organizational skills, and attention to detail.
• Well-developed analytical and problem-solving skills; ability to resolve issues quickly and proactively identify potential problems.
• Ability to work autonomously and in a team environment to meet study and departmental objectives.
• Ability to manage multiple qualitative projects accurately and on-time in a fast-paced environment with frequent deadline changes.
• Experience in quantitative project management is preferred or may need to be developed.
• Very strong Microsoft Office skills (Excel, Outlook, Word) and ability to quickly learn new technologies/software.
• Exceptional written and verbal communication skills.

Additional Information

• Working hours: EU time zone.
• CV Submission: Please submit your CV in English.