SaaS Renewal Representative (French/English Speaker)

Recruitment Fraud Alert

Commvault has identified instances of scammers impersonating team members. Be aware that:

• Commvault does not conduct interviews via email or text.
• We will never ask for sensitive documents (like SSN, banking info) before your first day.

If you suspect a recruiting scam, please contact wwrecruitingteam@commvault.com.

About Commvault

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.

The Opportunity

Commvault has an outstanding career opportunity for a Hybrid SaaS & Subscription Renewals Representative to support customer retention, expansion, and subscription revenue growth. This role is responsible for managing a book of renewal business, proactively engaging customers, and executing renewals through a consultative sales motion.

What You'll Do

The ideal candidate is proactive, customer-focused, and comfortable operating in a fast-paced environment while balancing multiple priorities. The SaaS Renewals Representative partners closely with cross-functional teams across the software lifecycle to support renewal and expansion execution. This role requires strong execution discipline, effective communication skills, and a working understanding of SaaS and Subscription sales, forecasting, and pipeline management.

How You Will Make Your Mark

• Manage a portfolio of SaaS and "Hybrid" SaaS/Software renewals, driving on-time renewals and expansion
• Proactively engage customers to scope environments and present renewal and multi-year subscription options
• Identify, position, and close upsell and cross-sell opportunities as part of the renewal motion
• Maintain accurate pipeline, forecasting, and opportunity data in Salesforce and related tools
• Partner with Account Executives, Customer Success Managers, and cross-functional teams to execute renewals and resolve issues
• Communicate effectively with customers and partners to advance deals, address concerns, and drive decisions
• Navigate and de-escalate customer issues by establishing clear next steps, owners, and timelines
• Demonstrate strong follow-up and accountability to ensure deal progression and customer satisfaction
• Participate in operating rhythms including forecast calls, pipeline reviews, and deal inspections
• Maintain strong working knowledge of Commvault products, pricing, and processes

Who You Are

• 4-6 years of experience in renewals, inside sales, or a related customer-facing sales role
• Strong communication skills with the ability to engage customers in a consultative manner
• Excellent French and English language skills (written and verbal) at C1/C2 proficiency required. German language skills are beneficial but not essential.
• Proven ability to manage multiple opportunities and priorities simultaneously
• Results-driven mindset with the ability to identify and execute expansion opportunities
• Experience using Salesforce CRM and sales enablement tools
• Strong organizational skills with high attention to detail
• Ability to operate effectively in a cross-functional, team-oriented environment
• Familiarity with SaaS and subscription-based sales motions, forecasting, and pipeline management
• Exposure to sales methodologies such as MEDDPICC and Command of the Message

Skills That Can Set You Apart

• SaaS and Subscription Renewals or sales experience within cybersecurity or SaaS
• Upsell and/or cross-sell, expansion experience

You'll Love Working Here Because

• Opportunity to join Employee Stock Purchase Plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, opportunity to join our Community ERGs
• Generous global benefits

How We're Working…Remote

We embrace flexibility with remote work, expecting you to work from home and attend offsite meetings/events as needed. This approach fosters collaboration and community while leveraging remote work advantages.

All applicants must live and work in the country they are applying for.

Please apply using an English Resume for consideration.

#LI-SS1 #LI-REMOTE

Commvault is an equal opportunity employer committed to diversity and inclusion. Accommodations for the interview process can be requested at accommodations@commvault.com.

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