DevOps Engineer

About 3Pillar Global

3Pillar is an AI transformation partner on a mission to help enterprises build the AI-native products and intelligent agents that will define the next era of business. With teams across North America, Europe, Latin America, and Asia, we work with the most ambitious companies in financial services, healthcare, media, and technology — helping them move faster, modernize boldly, and compete on their own terms. Our HelixAI platform and Helix Pods delivery model put our engineers at the center of real agentic transformation — doing work that is open, portable, and built to last. We are building the future of enterprise AI.

About the Role

Embark on a transformative journey into the heart of operations and development with 3Pillar! We extend an invitation for you to join our team and gear up for an integral mission. At 3Pillar, our mission is to bridge the gap between development and operations, deploying cutting-edge technologies that revolutionize industries. As a DevOps Engineer, you’ll play a critical role in our dynamic team, streamlining processes, enhancing deployment strategies, and ensuring that our innovative projects—whether they’re redefining urban living, establishing new media channels for enterprise companies, or driving innovation in healthcare—operate at peak efficiency and reliability. This opportunity goes beyond traditional IT roles; it’s about being at the forefront of creating agile solutions that support continuous integration, continuous delivery, and high-quality product releases. If your passion for technology drives you to pioneer in a world where development meets operations, consider this your pass to the thrilling domain of Product Development! 🚀💻

Key Responsibilities

• Automate and Optimize: Leverage automation tools like Ansible, Puppet, or Chef to streamline operations.
• Continuous Integration/Continuous Deployment (CI/CD): Implement and manage CI/CD pipelines for automated code integration and deployment, aiming to reduce time-to-market and improve product quality. Expertise in containerization technologies like Docker and Kubernetes.
• Cloud Management: Oversee cloud-based systems and services, ensuring optimal performance, security, and scalability. Experience with cloud platforms such as AWS, Azure.
• Monitoring and Troubleshooting: Monitor system performance and resolve issues promptly to ensure high availability and reliable system operations.
• Collaboration and Communication: Work closely with development, testing, and operations teams to promote a culture of continuous improvement and to implement DevOps best practices on the engagement. Knowledge of source control tools like Git.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field. Equivalent practical experience may be considered as an alternative.
• Minimum of 3 years of experience and demonstrated proficiency in at least one high-level programming language such as Shell, Python, Java, demonstrating the ability to script and automate tasks efficiently.
• At least 2 years of experience with automation tools like Ansible, Puppet, or Chef, showcasing skills in automating deployment, scaling, and management of application processes.
• Azure DevOps expertise.
• Experience with cloud platforms such as AWS and Azure including deployment, management, and operation of scalable, highly available, and fault-tolerant systems.
• Proficiency with AWS Services: ISS, Lambda, API Gateway, S3, networking, DNS, Route 53, ECR, EC2, Secret Manager, Parameter Store.
• Expertise in containerization technologies like Docker and Kubernetes, indicating proficiency in container deployment, scaling, and management.
• Familiarity with monitoring and logging tools such as Prometheus and ELK stack for effective system monitoring and log management.
• Terraform experience.
• Knowledge of source control tools, particularly Git (including GitHub experience), emphasizing version control and collaboration in a distributed development environment.
• Understanding of networking, security, and database management, ensuring a comprehensive approach to system architecture and security considerations.
• Strong collaborative skills, with the ability to work effectively with cross-functional teams to foster an environment of teamwork and cooperation.
• Exceptional English communication skills with team members, stakeholders, and customers, ensuring clear and effective exchange of information.
• Strong analytical and problem-solving skills, with a detail-oriented approach to identifying and resolving system issues efficiently.
• Self-motivated and detail-oriented, with the ability to work independently and under pressure, managing multiple priorities and deadlines effectively.
• Advanced English proficiency required.

Additional Experience Desired

• Advanced certifications related to DevOps, cloud platforms (AWS, Azure), and Kubernetes.
• Demonstrated ability to prioritize efforts based on business impact, highlighting strategic planning and project management skills.
• Proven experience in providing accurate status tracking and reporting, ensuring transparency and effective communication within and across teams.
• Capability to estimate testing and deployment efforts accurately, showcasing an understanding of project scope and timelines.

Benefits

• Vacations: According to the law from your first anniversary.
• Discretionary Time Off (employees are able to take time off when necessary).
• 26 days of Christmas bonus.
• Food coupons.
• Major medical insurance.
• Life Insurance (optional).
• Savings box (optional).
• Law benefits: IMSS, Afore, Infonavit.
• Career plan that will let you grow and plan for the future.
• Home Office.
• Internal Trainings.
• Support with external trainings and certifications.
• Referrals bonus.

Working at 3Pillar

At 3Pillar, we create an environment where people can do their best work while maintaining a healthy work-life balance.

• Flexibility & Well-being: Our remote-first approach gives you the flexibility to work where you perform best, while prioritizing your well-being and personal commitments.
• Global Community: Collaborate with talented colleagues across the globe in a culture built on connection, support, and shared success.
• Your Voice Matters: We foster open communication and multiple feedback channels, ensuring every employee has the opportunity to be heard and make an impact.
• Growth & Development: Gain exposure to diverse clients, industries, and challenges that accelerate learning and career growth.

Our culture is guided by four core values: Collaboration, Outperform, Respect, and Evolve—the principles that shape how we work, grow, and succeed together.

Note: 3Pillar may use AI tools to assist in the hiring process, but final decisions are made by humans.