Senior Leadership Role in E-Commerce Technology

Our client is a leading e-commerce provider in the electrical materials, smart home components, and modern building technology sector. They uniquely blend classic online retail with deep technical expertise and comprehensive consulting services. The company's business model is centered around the successful digital distribution of electrical materials and technical products, differentiating itself from purely transactional competitors through its specialized planning and consulting capabilities.

This role is pivotal in the company's strategic development, aiming to position it as a technologically advanced leader in its field. The future strategy heavily emphasizes the use of AI-driven automation and consulting as key competitive advantages.

About the Role

This is a senior leadership position responsible for driving the company's growth and strategic development. You will be instrumental in evolving the e-commerce business model and digital sales strategy, identifying new market opportunities, and enhancing the overall customer journey.

Key Responsibilities

• Develop and implement the company's growth and corporate strategy.
• Explore new market segments, target groups, and sales channels.
• Advance the e-commerce business model and digital sales strategy.
• Identify additional service and growth potentials.
• Ensure sustainable revenue and margin growth.
• Optimize the entire customer journey.
• Develop pricing, assortment, and commercial strategies.
• Strategically manage SEO, SEA, Performance Marketing, and CRM.
• Utilize modern technologies and AI-based approaches to optimize internal processes and customer experiences.
• Develop data-driven management models and KPI systems.
• Collaborate closely with IT, Operations, and Management.
• Evaluate and further develop the technological infrastructure.
• Build strategic partnerships and cooperation models.

Qualifications

• Several years of experience in scaling e-commerce environments.
• Proven success in business development, growth, or digital scaling.
• In-depth knowledge of SEO, SEA, Performance Marketing, and conversion optimization.
• Strong commercial understanding, including margin and contribution margin management.
• Technical understanding of modern e-commerce and system landscapes.
• High affinity for digital technologies, automation, and AI.
• Analytical and data-driven working style.
• Experience with technically complex products is advantageous.
• Experience with ERP, PIM, Shop, or CRM systems is a plus.

Soft Skills

• Entrepreneurial thinking and a strong ownership mindset.
• High strategic competence combined with a pragmatic, hands-on mentality.
• Strong implementation skills.
• Technological curiosity and innovation orientation.
• Strong analytical skills and high customer orientation.
• Clear decision-making ability and strong communication skills.
• Ability to think holistically about complex systems.

Benefits

Seize the opportunity to contribute your personality and expertise to a young, dynamic team and make the company even more successful.

Key Factors for Success

• Understanding the intersection of e-commerce, technical consulting, and digital customer orientation.
• Ability to strategically develop a modern digital commerce model.
• Confident handling of conflicting goals between growth, profitability, and customer satisfaction.
• Pragmatic use of modern technologies and AI for efficiency gains.
• Building scalable processes and data-based decision-making structures.